Outages by dayApril 26, 2023

Outages on April 26, 2023

UTC day 2023-04-26 (Apr 26, 2023, 00:00 to Apr 26, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

51incidents started

12labelled major or critical

36vendors with a new incident

19still open from earlier days

By vendor label: Critical 5 · Major 7 · Minor 23 · No impact listed 16 · 13 maintenance

Incidents started this day 51

Vendor	Incident	Impact	Started	Resolved	Status
Confluence	Jira and Confluence Signup Failures	Critical	06:11	07:53 (1.7 h)	resolved
Jira	Jira and Confluence Signup Failures	Critical	06:11	07:53 (1.7 h)	resolved
MongoDB Atlas	GCP outage in europe-west9	Critical	08:35	May 2, 2023, 14:36 (6 d)	resolved
Box	[Major] Issues with Uploads and Downloads	Critical	10:03	13:21 (3.3 h)	resolved
Elastic Cloud	Intermittent plan failures on deployment creation and updates	Critical	15:42	20:11 (4.5 h)	resolved
Scaleway	Google Cloud region down in France affecting some services (Kapsule, payment, etc.)	Major	08:16	May 9, 2023, 11:10 (13 d)	resolved
Box	[Major] Issues with Uploads and Downloads	Major	14:13	16:46 (2.5 h)	resolved
BigCommerce	New orders are not searchable in Control Panel	Major	14:50	May 1, 2023, 15:07 (5 d)	resolved
ngrok	General Service Disruption	Major	14:52	22:00 (7.1 h)	resolved
Sentry	Dashboard Errors	Major	15:57	16:24 (27 min)	resolved
Hex	Table display filter inconsistency	Major	17:45	19:23 (1.6 h)	resolved
Dropbox	Help Center may not be working as expected	Major	23:08	Apr 27, 2023, 07:22 (8.2 h)	resolved
Twilio	Voice Quality Issue to Ecuador Phone Numbers	Minor	00:14	08:38 (8.4 h)	resolved
Retool	AWS domains resolving as private IP addresses	Minor	01:20	01:47 (27 min)	resolved
Vanta	Administrators unable to connect Azure Integration	Minor	02:11	03:36 (1.4 h)	resolved
Xero	Hubdoc - Customers are currently not getting the option to select account codes	Minor	04:59	05:49 (50 min)	resolved
Gorgias	Delay in message and rules processing. Live ticket updates impacted too.	Minor	09:36	12:16 (2.7 h)	resolved
Segment	Data processing delays in EU	Minor	11:17	12:44 (1.4 h)	resolved
Snyk	Elevated import error rates	Minor	11:39	12:51 (1.2 h)	resolved
Vonage	Austria, Hungary and Slovakia - SMS - Degradation for Inbound SMS towards Austria, Hungary and Slovakia Long Virtual Numbers	Minor	11:45	13:31 (1.8 h)	resolved
Twilio	500 Errors on Flex Custom Plugins	Minor	12:23	13:22 (59 min)	resolved
Iterable	Slowness Reported on Cluster21	Minor	12:52	17:10 (4.3 h)	resolved
Greenhouse	Some users report not being able to create offers	Minor	13:00	13:00 (0 min)	resolved
Dialpad	Partial outage for inbound calls to Brazil Toll-free numbers	Minor	13:06	17:35 (4.5 h)	resolved
Scaleway	[Element]- Live Chat unvavailability	Minor	15:52	Apr 28, 2023, 17:56 (2 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-47532	Minor	15:56	Apr 27, 2023, 04:24 (12 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT# MNOC-47387, MNOC-47503	Minor	16:22	Apr 27, 2023, 00:56 (8.6 h)	resolved
Sinch	Delivery Issue USA - US Cellular	Minor	16:49	19:46 (3.0 h)	resolved
Maven Central	Search results are out of date	Minor	17:17	19:32 (2.3 h)	resolved
Airtable	Incident - 04/26/23	Minor	17:49	Apr 27, 2023, 01:09 (7.3 h)	resolved
Unbounce	Live Chat Currently Unavailable	Minor	17:50	18:16 (26 min)	resolved
Twilio	SMS Delivery Delays to Cellular Corp Network in US Over a Subset of Short codes	Minor	17:51	21:07 (3.3 h)	resolved
Twilio	Voice Quality Issue to Ecuador Phone Numbers	Minor	18:44	Apr 27, 2023, 10:44 (16 h)	resolved
Honeycomb	Triggers and SLOs impaired	Minor	20:02	20:30 (28 min)	resolved
Lever	Intermittent issues impacting Lever Mail	Minor	21:31	Apr 27, 2023, 16:21 (19 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 540 - El Paso, TX	No impact listed	07:01	10:20 (3.3 h)	resolved
Bugsnag	Delays in event processing	No impact listed	08:33	11:29 (2.9 h)	resolved
Elastic Cloud	GCP Global Event	No impact listed	10:14	16:52 (6.6 h)	resolved
Segment	Data Processing Delays in EU	No impact listed	13:13	17:15 (4.0 h)	resolved
DigitalOcean	Cloud Control Panel and API	No impact listed	13:26	13:26 (0 min)	resolved
Mapbox	Live Traffic Outage	No impact listed	16:45	Apr 25, 2023, 04:30 (-2176 min)	resolved
Lattice	Support chat disruption	No impact listed	17:28	18:23 (55 min)	resolved
Dagster	Brief outage	No impact listed	17:29	17:29 (0 min)	resolved
DigitalOcean	Cloud Control Panel and API	No impact listed	18:42	18:42 (0 min)	resolved
Bunny.net	Partial loss of connectivity in Singapore	No impact listed	19:48	19:48 (0 min)	resolved
Lattice	Lattice was briefly inaccessible	No impact listed	19:52	19:53 (1 min)	resolved
Mapbox	Live Traffic Outage	No impact listed	19:56	Apr 23, 2023, 16:00 (-4557 min)	resolved
HubSpot	The Company Index page was unavailable for all users	No impact listed	20:10	20:10 (0 min)	resolved
Lattice	Lattice was briefly inaccessible	No impact listed	21:04	21:04 (0 min)	resolved
Airtable	Forms Incident - 04/26/23	No impact listed	22:30	22:30 (0 min)	resolved
Dropbox	File Requests may not be working as expected	No impact listed	23:20	Apr 27, 2023, 07:22 (8.0 h)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
Pinecone	Slow collection creation in us-east1-gcp environment	Major	Apr 24, 2023, 17:12	Apr 27, 2023, 00:02 (2 d)	resolved
Pinecone	API key errors in asia-northeast1-gcp	Major	Apr 24, 2023, 17:14	Apr 27, 2023, 15:32 (3 d)	resolved
Snyk	Bitbucket Connect App integration errors	Major	Apr 25, 2023, 23:22	01:48 (2.4 h)	resolved
GitHub Copilot	Incident with Copilot	Major	Apr 25, 2023, 23:26	00:29 (1.1 h)	resolved
GitHub	Incident with Copilot	Major	Apr 25, 2023, 23:26	00:29 (1.1 h)	resolved
Akamai	Configuration Deployment issues	Minor	Apr 19, 2023, 10:03	Apr 28, 2023, 14:38 (9 d)	resolved
Twilio	SMS Delivery Delays to Zain Network in Sudan	Minor	Apr 20, 2023, 17:01	15:54 (6 d)	resolved
Sinch	Delivery Issue - Mexico - Telefonica	Minor	Apr 21, 2023, 08:21	May 5, 2023, 17:40 (14 d)	resolved
Linode (Akamai)	Service Issue - Email Communications	Minor	Apr 21, 2023, 13:24	May 11, 2023, 13:41 (20 d)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT# MNOC-47387, MNOC-47503	Minor	Apr 25, 2023, 13:52	05:17 (15 h)	resolved
Twilio	SMS Delivery Failures to Docomo Network in Guam From Subset of Short Code	Minor	Apr 25, 2023, 14:29	07:06 (17 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-47514	Minor	Apr 25, 2023, 16:46	04:28 (12 h)	resolved
PyPI (Python Infrastructure)	PyPI uploads are failing	Minor	Apr 25, 2023, 20:44	15:52 (19 h)	resolved
Maven Central	Search results are out of date	Minor	Apr 25, 2023, 21:27	00:49 (3.4 h)	resolved
Mux	Live stream disconnects resulting in unplayable assets	Minor	Apr 25, 2023, 22:44	22:16 (24 h)	resolved
Sinch	Site EU3 - Degradation	Minor	Apr 25, 2023, 22:51	00:24 (1.6 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 928 - Charlottesville, VA	No impact listed	Apr 25, 2023, 19:09	13:41 (19 h)	resolved
HubSpot	Outlook 365 inboxes are unavailable for some customers	No impact listed	Apr 25, 2023, 20:45	20:29 (24 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 550 - Abilene, TX	No impact listed	Apr 25, 2023, 22:56	10:29 (12 h)	resolved

Maintenance 13

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Sinch Emergency Maintenance - UK5 Site	Maintenance	02:02	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	10:00 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Emergency Maintenance - UK5 Site	Maintenance	05:00	05:21 (21 min)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Twilio Messaging Services Scheduled Maintenance	Maintenance	06:00	07:00 (1.0 h)	resolved
Vonage	[Scheduled] Scheduled maintenance	Maintenance	11:00	12:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way SMS towards the US & Canada phone numbers	Maintenance	14:00	22:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	14:00	22:00 (8.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Apr 27, 2023, 10:00 (18 h)	resolved
Twilio	[Scheduled] Guyana Tunisia Iraq SMS Carrier Partner Maintenance	Maintenance	19:00	19:30 (30 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Apr 27, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Apr 27, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Apr 27, 2023, 00:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Confluence, Jira, MongoDB Atlas, Box, Elastic Cloud, Scaleway, BigCommerce, ngrok, Sentry, Hex, Dropbox, Twilio.

Cite this

51 vendor-reported incidents started on 2023-04-26 (UTC) across 36 vendors, 12 labelled major or critical by the vendor.

Title: Outages on April 26, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-04-26 00:00 UTC
URL: https://rewindex.com/outages/2023-04-26

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