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CompaniesBoxMonthly reportsApril 2023

Box in April 2023: incidents, uptime and changes

8incidents posted
4labelled major or critical
96.25%free of major/critical
92.15%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 27 h, incident time 2.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2 · Minor 4

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
[Critical] Issue with Uploads, Downloads, Logins and NotesCritical5.4 hresolved04-21
[Major] Issues with Uploads and DownloadsCritical3.3 hresolved04-26
[Major] Issues with Public API, Box Relay and Box SignMajor16 hresolved04-18
[Major] Issues with Uploads and DownloadsMajor2.5 hresolved04-26

Other incidents 4

IncidentImpactStartedDurationStatusDay
[MAJOR] Delays in Box RelayMinor8.6 hresolved04-04
[Major] Customers may experience issues uploading new documents to Box SignMinor55 minresolved04-07
[Minor] Issues with Uploads, Downloads, Public API, Box Sign and Box NotesMinor19 hresolved04-17
[Major] Issues with Uploads, Downloads, Public API and LoginsMinor1.2 hresolved04-20

Cite this

Box posted 8 status incidents in April 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in April 2023
Vendor
Box
Date
URL
https://rewindex.com/company/box/2023/04

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