# Box in April 2023: incidents, uptime and changes

> Box in April 2023: 8 incidents on its status page (4 major or critical), 96.25% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 8 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 2, major 2, minor 4
- Uptime (vendor-reported): 96.25% free of major/critical incidents, 92.15% free of any incident; outage time 27 h, incident time 2.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/box/2023/03.md) · Next: [May 2023](https://rewindex.com/company/box/2023/05.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issue with Uploads, Downloads, Logins and Notes](https://rewindex.com/company/box/incidents/066st9vx3xhm.md) | critical | 2023-04-21 16:38 UTC | 2023-04-21 22:00 UTC | 5.4 h | resolved |
| [\[Major\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/j7h8z9jz0fzp.md) | critical | 2023-04-26 10:03 UTC | 2023-04-26 13:21 UTC | 3.3 h | resolved |
| [\[Major\] Issues with Public API, Box Relay and Box Sign](https://rewindex.com/company/box/incidents/9zfz771sht67.md) | major | 2023-04-18 01:45 UTC | 2023-04-18 17:32 UTC | 16 h | resolved |
| [\[Major\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/8cthfwn4gmzd.md) | major | 2023-04-26 14:13 UTC | 2023-04-26 16:46 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[MAJOR\] Delays in Box Relay](https://rewindex.com/company/box/incidents/qfqsmg71jv9q.md) | minor | 2023-04-04 06:39 UTC | 2023-04-04 15:17 UTC | 8.6 h | resolved |
| [\[Major\] Customers may experience issues uploading new documents to Box Sign](https://rewindex.com/company/box/incidents/18vmt4xcb687.md) | minor | 2023-04-07 20:05 UTC | 2023-04-07 21:00 UTC | 55 min | resolved |
| [\[Minor\] Issues with Uploads, Downloads, Public API, Box Sign and Box Notes](https://rewindex.com/company/box/incidents/rp3y9yn0tw1l.md) | minor | 2023-04-17 01:18 UTC | 2023-04-17 19:59 UTC | 19 h | resolved |
| [\[Major\] Issues with Public API, Box Relay and Box Sign](https://rewindex.com/company/box/incidents/9zfz771sht67.md) | major | 2023-04-18 01:45 UTC | 2023-04-18 17:32 UTC | 16 h | resolved |
| [\[Major\] Issues with Uploads, Downloads, Public API and Logins](https://rewindex.com/company/box/incidents/kfs61p06vx6z.md) | minor | 2023-04-20 04:44 UTC | 2023-04-20 05:58 UTC | 1.2 h | resolved |
| [\[Critical\] Issue with Uploads, Downloads, Logins and Notes](https://rewindex.com/company/box/incidents/066st9vx3xhm.md) | critical | 2023-04-21 16:38 UTC | 2023-04-21 22:00 UTC | 5.4 h | resolved |
| [\[Major\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/j7h8z9jz0fzp.md) | critical | 2023-04-26 10:03 UTC | 2023-04-26 13:21 UTC | 3.3 h | resolved |
| [\[Major\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/8cthfwn4gmzd.md) | major | 2023-04-26 14:13 UTC | 2023-04-26 16:46 UTC | 2.5 h | resolved |

## Cite this

Box posted 8 status incidents in April 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2023/04
- Citation: Box, “Box in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2023/04 (CC BY 4.0).
- Markdown link: `[Box: Box in April 2023 (2023-04-01)](https://rewindex.com/company/box/2023/04)`


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Canonical: https://rewindex.com/company/box/2023/04 · Markdown: https://rewindex.com/company/box/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:19.474Z