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CompaniesDropboxMonthly reportsApril 2023

Dropbox in April 2023: incidents, uptime and changes

10incidents posted
2labelled major or critical
98.80%free of major/critical
96.01%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 36 min, incident time 28 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 6 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Dropbox is not working for some usersMajor22 minresolved04-06
Help Center may not be working as expectedMajor8.2 hresolved04-26

Other incidents 8

IncidentImpactStartedDurationStatusDay
File request submission page may not be working as expectedMinor2.3 hresolved04-05
Dropbox may not be working as expectedMinor1.1 hresolved04-11
Camera Uploads via mobile may not be working as expectedNo impact listed1.9 hresolved04-14
Microsoft Office on Dropbox may not be working as expectedMinor46 minresolved04-20
Some services are not working as expectedMinor3.4 hresolved04-24
Some content download methods may not be working as expectedMinor3.9 hresolved04-25
File Requests may not be working as expectedNo impact listed8.0 hresolved04-26
Admin Console buttons may not appear as expected for some usersMinor8.6 hresolved04-27

Cite this

Dropbox posted 10 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dropbox in April 2023
Vendor
Dropbox
Date
URL
https://rewindex.com/company/dropbox/2023/04

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