# Dropbox in April 2023: incidents, uptime and changes

> Dropbox in April 2023: 10 incidents on its status page (2 major or critical), 98.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 10 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 6, none 2
- Uptime (vendor-reported): 98.80% free of major/critical incidents, 96.01% free of any incident; outage time 8 h 36 min, incident time 28 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/dropbox/2023/03.md) · Next: [May 2023](https://rewindex.com/company/dropbox/2023/05.md) · [All months](https://rewindex.com/company/dropbox/reports.md) · [Dropbox](https://rewindex.com/company/dropbox.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox is not working for some users](https://rewindex.com/company/dropbox/incidents/407ngkvqks52.md) | major | 2023-04-06 18:17 UTC | 2023-04-06 18:39 UTC | 22 min | resolved |
| [Help Center may not be working as expected](https://rewindex.com/company/dropbox/incidents/psp69nx7294p.md) | major | 2023-04-26 23:08 UTC | 2023-04-27 07:22 UTC | 8.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [File request submission page may not be working as expected](https://rewindex.com/company/dropbox/incidents/gb1qc13gr2rr.md) | minor | 2023-04-05 01:33 UTC | 2023-04-05 03:52 UTC | 2.3 h | resolved |
| [Dropbox is not working for some users](https://rewindex.com/company/dropbox/incidents/407ngkvqks52.md) | major | 2023-04-06 18:17 UTC | 2023-04-06 18:39 UTC | 22 min | resolved |
| [Dropbox may not be working as expected](https://rewindex.com/company/dropbox/incidents/xqlbbfzkz86s.md) | minor | 2023-04-11 13:58 UTC | 2023-04-11 15:06 UTC | 1.1 h | resolved |
| [Camera Uploads via mobile may not be working as expected](https://rewindex.com/company/dropbox/incidents/cly5jk59xbx1.md) | none | 2023-04-14 16:03 UTC | 2023-04-14 17:57 UTC | 1.9 h | resolved |
| [Microsoft Office on Dropbox may not be working as expected](https://rewindex.com/company/dropbox/incidents/5fd9d3js4mlq.md) | minor | 2023-04-20 14:25 UTC | 2023-04-20 15:11 UTC | 46 min | resolved |
| [Some services are not working as expected](https://rewindex.com/company/dropbox/incidents/fgdz5sjty8z3.md) | minor | 2023-04-24 17:33 UTC | 2023-04-24 20:57 UTC | 3.4 h | resolved |
| [Some content download methods may not be working as expected](https://rewindex.com/company/dropbox/incidents/gp968mjw7t4d.md) | minor | 2023-04-25 16:10 UTC | 2023-04-25 20:04 UTC | 3.9 h | resolved |
| [Help Center may not be working as expected](https://rewindex.com/company/dropbox/incidents/psp69nx7294p.md) | major | 2023-04-26 23:08 UTC | 2023-04-27 07:22 UTC | 8.2 h | resolved |
| [File Requests may not be working as expected](https://rewindex.com/company/dropbox/incidents/0zc62wj63z32.md) | none | 2023-04-26 23:20 UTC | 2023-04-27 07:22 UTC | 8.0 h | resolved |
| [Admin Console buttons may not appear as expected for some users](https://rewindex.com/company/dropbox/incidents/g3zgm7ldcs78.md) | minor | 2023-04-27 12:47 UTC | 2023-04-27 21:22 UTC | 8.6 h | resolved |

## Cite this

Dropbox posted 10 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox/2023/04
- Citation: Dropbox, “Dropbox in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/2023/04 (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox in April 2023 (2023-04-01)](https://rewindex.com/company/dropbox/2023/04)`


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Canonical: https://rewindex.com/company/dropbox/2023/04 · Markdown: https://rewindex.com/company/dropbox/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:46.703Z