# BigCommerce in April 2023: incidents, uptime and changes

> BigCommerce in April 2023: 4 incidents on its status page (1 major or critical), 85.39% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2023/04
Last updated: 2023-05-01T15:07:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2, none 1
- Uptime (vendor-reported): 85.39% free of major/critical incidents, 84.12% free of any incident; outage time 4.4 days, incident time 4.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/bigcommerce/2023/03.md) · Next: [May 2023](https://rewindex.com/company/bigcommerce/2023/05.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New orders are not searchable in Control Panel](https://rewindex.com/company/bigcommerce/incidents/gq621dcsh4gc.md) | major | 2023-04-26 14:50 UTC | 2023-05-01 15:07 UTC | 5 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues viewing customers within the Control Panel](https://rewindex.com/company/bigcommerce/incidents/1nc9w3hxtvcn.md) | minor | 2023-04-07 19:32 UTC | 2023-04-07 20:56 UTC | 1.4 h | resolved |
| [Elevated Response Times for subset of stores](https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc.md) | minor | 2023-04-18 19:20 UTC | 2023-04-19 03:04 UTC | 7.7 h | resolved |
| [New orders are not searchable in Control Panel](https://rewindex.com/company/bigcommerce/incidents/gq621dcsh4gc.md) | major | 2023-04-26 14:50 UTC | 2023-05-01 15:07 UTC | 5 d | resolved |
| [Unable to install applications on the Control Panel](https://rewindex.com/company/bigcommerce/incidents/btfv9vp18q6d.md) | none | 2023-04-27 14:38 UTC | 2023-04-27 16:00 UTC | 1.4 h | resolved |

## Cite this

BigCommerce posted 4 status incidents in April 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2023/04
- Citation: BigCommerce, “BigCommerce in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2023/04 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in April 2023 (2023-04-01)](https://rewindex.com/company/bigcommerce/2023/04)`


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Canonical: https://rewindex.com/company/bigcommerce/2023/04 · Markdown: https://rewindex.com/company/bigcommerce/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:19.301Z