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CompaniesBigCommerceIncidents

BigCommerce: Elevated Response Times for subset of stores

MinorStatus: resolvedStarted Resolved (7.7 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    BigCommerce Engineers have implemented a fix and elevated search response times on the affected stores have returned back to normal levels of performance.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-04-18 19:20 UTC, resolved after 7.7 h, 1 update(s).

Title
Elevated Response Times for subset of stores
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc

BigCommerce profileRecent BigCommerce incidentsAll outages on April 18, 2023BigCommerce in April 2023MarkdownJSON