# BigCommerce: Elevated Response Times for subset of stores

> BigCommerce status incident “Elevated Response Times for subset of stores” on 2023-04-18: impact minor (vendor’s label), 7.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc
Last updated: 2023-04-19T03:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-18 19:20 UTC · Resolved: 2023-04-19 03:04 UTC · Duration: 7.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/73961pfsx4wc](https://status.bigcommerce.com/incidents/73961pfsx4wc)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-04-19 03:04 UTC: BigCommerce Engineers have implemented a fix and elevated search response times on the affected stores have returned back to normal levels of performance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-04-18 19:20 UTC, resolved after 7.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc
- Citation: BigCommerce, “Elevated Response Times for subset of stores” (2023-04-18 19:20 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc (CC BY 4.0).
- Markdown link: `[BigCommerce: Elevated Response Times for subset of stores (2023-04-18)](https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc · Markdown: https://rewindex.com/company/bigcommerce/incidents/73961pfsx4wc.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/73961pfsx4wc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:24:24.257Z