Outages by day/May 16, 2023
Outages on May 16, 2023
UTC day 2023-05-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
37incidents started
12labelled major or critical
25vendors with a new incident
23still open from earlier days
By vendor label: Critical 3 · Major 9 · Minor 18 · No impact listed 7 · 26 maintenance
Incidents started this day 37
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | Bandwidth Local Market Impairment - 468 - Memphis, TN | Critical | | (18 h) | resolved |
| Contentful | Authentication issues with Contentful APIs | Critical | | (1.9 h) | resolved |
| SSinch | Delivery Issue- ID | Critical | | (2.1 h) | resolved |
| Keeper | GovCloud SSO login 403 error - Resolved | Major | | (0 min) | postmortem |
| MMaven Central | OSSRH is down | Major | | (3 min) | resolved |
| Scaleway | [HOSTING]-FTP connection unreachable | Major | | (31 d) | resolved |
| MongoDB Atlas | MongoDB Atlas Data Federation and Data Lake: Timeouts during connections | Major | | (26 min) | resolved |
| Render | Network Issues in Oregon Region | Major | | (2.0 h) | resolved |
| GitHub Copilot | Incident with Actions, API Requests, Codespaces, Git Operations, Issues, Pages and Pull Requests | Major | | (18 min) | resolved |
| GitHub | Incident with Actions, API Requests, Codespaces, Git Operations, Issues, Pages and Pull Requests | Major | | (18 min) | resolved |
| Brex | Dashboard - Bill Pay and Cash Availability | Major | | (3.9 h) | resolved |
| DDialpad | Outage on both Inbound and outbound MMS | Major | | (3.1 h) | resolved |
| TTwilio | SMS Delivery Delays to Beeline Network In Armenia | Minor | | (46 h) | resolved |
| ngrok | Tunnel Sessions cannot be stopped via API in JP | Minor | | (38 min) | resolved |
| CConfluent | Partial availability for topic management requests in AWS in eu-central-1 for Basic and Standard clusters | Minor | | (43 min) | resolved |
| Contentful | Access / Permissions issues with Contentful APIs | Minor | | (4.4 h) | resolved |
| SSinch | Delivery Issue Bolivia - Viva | Minor | | (12 h) | resolved |
| Xero | Global: Xero Central Learning inaccessible | Minor | | (2.5 h) | resolved |
| SSigma Computing | Severity 0 Incident: Workbook Export Failures | Minor | | (0 min) | resolved |
| Akamai | "Traffic by Hostname" report issues | Minor | | (2.5 h) | resolved |
| SSinch | Delivery Issue- UK | Minor | | (5.5 h) | resolved |
| TTwilio | SMS Delivery Delay to Multiple Networks in the UK | Minor | | (7.4 h) | resolved |
| SSinch | Delivery Issue - O2 UK | Minor | | (4.7 h) | resolved |
| SSinch | DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-47878 | Minor | | (19 h) | resolved |
| Vonage | United Kingdom SMS - Degradation affecting Lycamobile, Sky and O2 | Minor | | (5.7 h) | resolved |
| HHeap | Temporary Data Latency | Minor | | (3.3 h) | resolved |
| BigCommerce | Delay in Search Data | Minor | | (8.1 h) | resolved |
| Vonage | Indonesia SMS - Delivery Degradation towards Hutchison 3 and Indosat | Minor | | (3.1 h) | resolved |
| HHarness | Prod 2: NG Dashboards are not loading as expected | Minor | | (43 min) | resolved |
| TTwilio | Message Delivery Report Failures When Sending to US AT&T via Zipwhip 10DLC | Minor | | (27 min) | resolved |
| TTwilio | Unable to Login Into Flex Console | No impact listed | | (48 min) | resolved |
| MMessageBird (Bird) | Instagram channel installation not operational | No impact listed | | (45 min) | resolved |
| Hotjar | Hotjar Ask Survey email notifications are not sending correctly | No impact listed | | (1.6 h) | resolved |
| TTwilio | Automated Alert: No Customer Impact | No impact listed | | (47 min) | resolved |
| BBandwidth | Toll-Free Voice Incident | No impact listed | | (0 min) | resolved |
| BBandwidth | Bandwidth Local Market Impairment - 350 - Appleton, WI | No impact listed | | (13 h) | resolved |
| Coda | Investigating user reports of being unable to access docs | No impact listed | | (2.9 h) | resolved |
Still open from earlier days 23
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | Bandwidth International Market Impairment - El Salvador | Critical | | (14 h) | resolved |
| Scaleway | [MUTU] Automatic installation Wordpress doesn't work | Major | | (38 d) | resolved |
| Scaleway | [MUTU] Email reception issues | Major | | (41 h) | resolved |
| BBandwidth | Bandwidth International Market Impairment - Brazil - Maceio | Major | | (23 h) | resolved |
| IIterable | Users Stuck Or Processing Slowly In Wait Tiles In Journeys | Major | | (6.8 h) | resolved |
| Scaleway | [DC2] - Chassis down in room 101 rack N13 block J. | Minor | | (135 d) | resolved |
| SSinch | Delivery Issue Brazil - Claro | Minor | | (12 d) | resolved |
| SSegment | Debugger is experiencing higher than normal latency | Minor | | (25 d) | resolved |
| DigitalOcean | Subsea Fiber Faults in the APAC region | Minor | | (16 d) | resolved |
| TTwilio | SMS Delivery Delays to Etisalat Network in Niger | Minor | | (5 d) | resolved |
| TTwilio | Call quality issues to a Subset of Twilio UK Phone Numbers | Minor | | (3 d) | resolved |
| TTeleport | Connectivity Disruption | Minor | | (9.8 h) | postmortem |
| BigCommerce | Delay in Search Data and Webhooks | Minor | | (6.9 h) | resolved |
| HHeap | App Unavailability | Minor | | (5.3 h) | resolved |
| Akamai | Phone issues in Japan | Minor | | (8.0 h) | resolved |
| TTwilio | SMS Delivery Delays when Sending Messages to the Spark Network in New Zealand | Minor | | (36 h) | resolved |
| TTwilio | Delay in Voice Insights Client Events Publishing via Event Streams | Minor | | (4.0 h) | resolved |
| BBandwidth | Bandwidth Dashboard Impairment | Minor | | (21 h) | resolved |
| Baseten | Delay in deploying and activating models | Minor | | (1.3 h) | resolved |
| Squarespace | Acuity Scheduling - 'Book Now' button removed from Facebook and Instagram integrations. | No impact listed | | (7 d) | resolved |
| IInfluxData (InfluxDB Cloud) | Reads-Writes affected in US-central-1 | No impact listed | | (5 d) | resolved |
| SSinch | DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-47863 | No impact listed | | (8.9 h) | resolved |
| Coda | Intermittent failures | No impact listed | | (7.0 h) | resolved |
Maintenance 26
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| SSegment | [Scheduled] Database maintenance | Maintenance | | (2.0 h) | resolved |
| LLinode (Akamai) | [Scheduled] Scheduled Maintenance for Cloud Manager, API, and CLI | Maintenance | | (3.5 h) | resolved |
| BBandwidth | [Scheduled] Local Market Maintenance - Multiple Markets | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] Sinch Maintenance - Updated SSL Certificates: callback.sinch.com | Maintenance | | (2.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - SMS | Maintenance | | (33 h) | resolved |
| TTwilio | [Scheduled] Mexico SMS Carrier Maintenance - AT&T | Maintenance | | (1.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - SMS | Maintenance | | (4.0 h) | resolved |
| SSinch | [Scheduled] DI MMS 365 - MM7| Enterprise Messaging | Application Maintenance | PCR Number # PCRSDI-10473 | Maintenance | | (3.7 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and Database Maintenance | PCR Number # PCRSDI-10471 | Maintenance | | (3.0 h) | resolved |
| Scaleway | [Scheduled] [DC5] Mechanical maintenance + Tests in charge of generators. | Maintenance | | (7.0 h) | resolved |
| TTwilio | [Scheduled] Belarus SMS Carrier Maintenance - A1, MTS , Life | Maintenance | | (3.5 h) | resolved |
| DigitalOcean | [Scheduled] AMS2 Network Maintenance | Maintenance | | (4.0 h) | resolved |
| Webflow | [Scheduled] Scheduled Maintenance for upgrading underlying Infrastructure | Maintenance | | (2.4 h) | resolved |
| SSinch | DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-47883 | Maintenance | | (4.9 h) | resolved |
| SSinch | [Scheduled] Sinch Planned Maintenance - EU1 SMSC Upgrade | Maintenance | | (4.0 h) | resolved |
| BBandwidth | [Scheduled] Global Data Center Maintenance - Belgium | Maintenance | | (2.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Megafon | Maintenance | | (4.0 h) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting Megafon | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] UK SMS Carrier Maintenance - EE | Maintenance | | (8.1 h) | resolved |
| SSinch | [Scheduled] DI LTE & GRX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000009979075 | Maintenance | | (3.0 h) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting MOTIV | Maintenance | | (1.0 h) | resolved |
| DigitalOcean | [Scheduled] NYC2 Network Maintenance | Maintenance | | (1.8 h) | resolved |
| TTwilio | [Scheduled] Ireland Voice Carrier Partner Maintenance | Maintenance | | (6.0 h) | resolved |
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on processing toll-free verification requests | Maintenance | | (30 min) | resolved |
| SSinch | [Scheduled] Emergency Maintenance - AF | Maintenance | | (15 min) | resolved |
| TTwilio | [Scheduled] Spain Voice Carrier Partner Maintenance | Maintenance | | (15 min) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Contentful, Sinch, Keeper, Maven Central, Scaleway, MongoDB Atlas, Render, GitHub Copilot, GitHub, Brex, Dialpad.
Cite this
37 vendor-reported incidents started on 2023-05-16 (UTC) across 25 vendors, 12 labelled major or critical by the vendor.
- Title
- Outages on May 16, 2023
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2023-05-16