Outages by dayMay 15, 2023

Outages on May 15, 2023

UTC day 2023-05-15 (May 15, 2023, 00:00 to May 15, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

46incidents started

8labelled major or critical

29vendors with a new incident

16still open from earlier days

By vendor label: Critical 3 · Major 5 · Minor 27 · No impact listed 11 · 21 maintenance

Incidents started this day 46

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	Git LFS and Pipelines artifacts capabilities degraded	Critical	03:39	04:51 (1.2 h)	resolved
npm	Increased latency in authentication service	Critical	09:28	12:39 (3.2 h)	resolved
Bandwidth	Bandwidth International Market Impairment - El Salvador	Critical	12:06	May 16, 2023, 02:12 (14 h)	resolved
Confluence	Media capabilities degraded	Major	03:39	04:51 (1.2 h)	resolved
Jira	Media capabilities degraded	Major	03:39	04:51 (1.2 h)	resolved
Bitbucket	Bitbucket Pipelines builds are failing or delayed	Major	06:59	07:29 (30 min)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Maceio	Major	17:37	May 16, 2023, 16:25 (23 h)	resolved
Iterable	Users Stuck Or Processing Slowly In Wait Tiles In Journeys	Major	17:37	May 16, 2023, 00:28 (6.8 h)	resolved
Twilio	SMS Delivery Delays and Failures to MTS Network in Belarus	Minor	02:12	06:50 (4.6 h)	resolved
Twilio	SMS Delivery Delays to Etisalat Network in Egypt	Minor	06:59	09:58 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Ufone Network in Pakistan	Minor	07:40	12:36 (4.9 h)	resolved
Twilio	SMS Delivery Delays to Etisalat Network in Niger	Minor	08:10	May 20, 2023, 11:17 (5 d)	resolved
Box	[Critical] Slowness when using Box	Minor	08:38	09:18 (40 min)	resolved
Bunny.net	Custom Hostname SSL Issuance/Renewal	Minor	08:45	09:27 (42 min)	resolved
Expo	Degraded performance on the NPM registry	Minor	10:09	12:44 (2.6 h)	resolved
Twilio	SMS Delivery Delays And Failures To Airtel Network In Nigeria	Minor	12:42	20:41 (8.0 h)	resolved
Hotjar	Surveys do not currently load correctly in Insights	Minor	13:12	15:02 (1.8 h)	resolved
Mixpanel	Increased latency and timeouts for the raw export API	Minor	13:36	21:22 (7.8 h)	resolved
Retool	Elevated API error rate	Minor	14:20	17:29 (3.1 h)	resolved
Twilio	Call quality issues to a Subset of Twilio UK Phone Numbers	Minor	14:24	May 18, 2023, 22:05 (3 d)	resolved
Dialpad	high error rate on iOS push notification	Minor	16:20	17:17 (57 min)	resolved
Teleport	Connectivity Disruption	Minor	16:26	May 16, 2023, 02:15 (9.8 h)	postmortem
Bunny.net	Bunny Stream Increase of 500 Errors	Minor	17:00	17:08 (8 min)	resolved
Twilio	SMS Delivery Delays to CTBC Celular SA Network in Brazil	Minor	17:18	21:04 (3.8 h)	resolved
BigCommerce	Delay in Search Data and Webhooks	Minor	17:57	May 16, 2023, 00:49 (6.9 h)	resolved
Heap	App Unavailability	Minor	18:47	May 16, 2023, 00:05 (5.3 h)	resolved
Akamai	Phone issues in Japan	Minor	20:02	May 16, 2023, 03:59 (8.0 h)	resolved
GitHub Copilot	Incident with Copilot	Minor	20:14	20:28 (14 min)	resolved
GitHub	Incident with Copilot	Minor	20:14	20:28 (14 min)	resolved
Twilio	SMS Delivery Delays when Sending Messages to the Spark Network in New Zealand	Minor	21:15	May 17, 2023, 09:13 (36 h)	resolved
Sinch	Delivery Issue Norway - Telia	Minor	21:25	22:10 (45 min)	resolved
Twilio	Delay in Voice Insights Client Events Publishing via Event Streams	Minor	22:34	May 16, 2023, 02:36 (4.0 h)	resolved
MessageBird (Bird)	Delay in WhatsApp Messages	Minor	22:45	23:22 (37 min)	resolved
Bandwidth	Bandwidth Dashboard Impairment	Minor	23:03	May 16, 2023, 20:12 (21 h)	resolved
Baseten	Delay in deploying and activating models	Minor	23:25	May 16, 2023, 00:45 (1.3 h)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	No impact listed	04:18	04:20 (2 min)	resolved
HubSpot	The Tasks tool is unavailable for all customers	No impact listed	09:41	09:41 (0 min)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	13:05	13:11 (6 min)	resolved
1Password	1password.eu experiencing availability issues	No impact listed	14:26	16:37 (2.2 h)	resolved
Bugsnag	BugSnag dashboard latency	No impact listed	15:22	16:05 (43 min)	resolved
Bugsnag	Issues uploading mapping files	No impact listed	15:49	16:04 (15 min)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT# MNOC-47863	No impact listed	15:59	May 16, 2023, 00:55 (8.9 h)	resolved
Hotjar	Integrations settings can't be updated	No impact listed	16:10	16:10 (0 min)	resolved
Coda	Intermittent failures	No impact listed	17:05	May 16, 2023, 00:05 (7.0 h)	resolved
Bugsnag	Intermittent issues uploading mapping files	No impact listed	17:53	20:16 (2.4 h)	resolved
LaunchDarkly	Elevated EU Streaming Error Rate	No impact listed	21:57	22:53 (56 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[MUTU] Automatic installation Wordpress doesn't work	Major	May 9, 2023, 06:52	Jun 16, 2023, 10:17 (38 d)	resolved
Gorgias	Outlook integration errors	Major	May 14, 2023, 13:19	12:19 (23 h)	resolved
Scaleway	[MUTU] Email reception issues	Major	May 14, 2023, 14:00	May 16, 2023, 07:21 (41 h)	resolved
Scaleway	[DC2] - Chassis down in room 101 rack N13 block J.	Minor	May 9, 2023, 07:27	Sep 21, 2023, 14:18 (135 d)	resolved
Snyk	Code Issues API Backwards Compatibility Broken	Minor	May 11, 2023, 07:32	14:04 (4 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	May 11, 2023, 15:24	May 23, 2023, 17:48 (12 d)	resolved
Segment	Debugger is experiencing higher than normal latency	Minor	May 11, 2023, 15:41	Jun 5, 2023, 17:26 (25 d)	resolved
Twilio	SMS Delivery Delays to the Maroc Telecom network in Morocco	Minor	May 12, 2023, 15:40	02:16 (2 d)	resolved
DigitalOcean	Subsea Fiber Faults in the APAC region	Minor	May 12, 2023, 16:52	May 28, 2023, 19:16 (16 d)	resolved
Segment	Intermittent Delivery for SMS Messages sent via Engage	Minor	May 12, 2023, 21:39	18:15 (3 d)	resolved
Sinch	Delivery issue Morocco - IAM	Minor	May 13, 2023, 14:18	11:21 (45 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT#MNOC-47849	Minor	May 14, 2023, 17:20	01:07 (7.8 h)	resolved
Sinch	Delivery Issue Iraq - Asia Cell	Minor	May 14, 2023, 19:29	15:01 (20 h)	resolved
Squarespace	Acuity Scheduling - 'Book Now' button removed from Facebook and Instagram integrations.	No impact listed	May 10, 2023, 18:36	May 17, 2023, 14:58 (7 d)	resolved
InfluxData (InfluxDB Cloud)	Reads-Writes affected in US-central-1	No impact listed	May 11, 2023, 19:42	May 16, 2023, 23:20 (5 d)	resolved
Akamai	DataStream log delivery issues	No impact listed	May 12, 2023, 17:20	21:29 (3 d)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Scheduled] [SUPPORT] Elements ticketing and livechat unavailability	Maintenance	02:00	05:00 (3.0 h)	resolved
Twilio	[Scheduled] Brazil SMS Carrier Maintenance - Claro	Maintenance	02:30	06:30 (4.0 h)	resolved
Twilio	SMS Delivery Delay to Claro Network in Brazil	Maintenance	03:21	04:24 (1.1 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	05:00	11:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application and Database Maintenance \| PCR Number # PCRSDI-10470	Maintenance	06:01	08:19 (2.3 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:01	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:01	07:00 (59 min)	resolved
Scaleway	[Scheduled] [DC5] Mechanical maintenance + Tests in charge of generators	Maintenance	06:30	13:30 (7.0 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| MNOC-47862	Maintenance	15:57	May 16, 2023, 11:28 (20 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - India	Maintenance	17:02	17:17 (15 min)	resolved
Sinch	[Scheduled] External Maintenance - U-mobile - MY	Maintenance	18:02	20:00 (2.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile	Maintenance	18:02	20:00 (2.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting U Mobile	Maintenance	18:02	20:00 (2.0 h)	resolved
Grafana Cloud	[Scheduled] Planned Maintenance - EU West Region	Maintenance	18:02	May 16, 2023, 18:00 (24 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - EU3 SMSC Upgrade	Maintenance	19:00	23:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:01	May 16, 2023, 00:00 (3.0 h)	resolved
DigitalOcean	[Scheduled] NYC2 Network Maintenance	Maintenance	22:00	May 16, 2023, 01:11 (3.2 h)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	22:00	May 16, 2023, 00:00 (2.0 h)	resolved
Bitbucket	[Scheduled] SSH Host key updates	Maintenance	23:30	May 22, 2023, 23:31 (7 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, npm, Bandwidth, Confluence, Jira, Iterable, Twilio, Box, Bunny.net, Expo, Hotjar, Mixpanel.

Cite this

46 vendor-reported incidents started on 2023-05-15 (UTC) across 29 vendors, 8 labelled major or critical by the vendor.

Title: Outages on May 15, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-15 00:00 UTC
URL: https://rewindex.com/outages/2023-05-15

All days Outage events Markdown