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CompaniesHotjarMonthly reportsMay 2023

Hotjar in May 2023: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
99.75%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 1 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 1 · No impact listed 9

Incidents 10

IncidentImpactStartedDurationStatusDay
Some Feedback widgets are asking for the visitor email addressNo impact listed31 minresolved05-02
Some users are being repeatedly redirected to the Login pageNo impact listed35 minresolved05-04
Surveys do not currently load correctly in InsightsMinor1.8 hresolved05-15
Integrations settings can't be updatedNo impact listed0 minresolved05-15
Hotjar Ask Survey email notifications are not sending correctlyNo impact listed1.6 hresolved05-16
Heatmap Screenshots are impacted by internal performance degradationNo impact listed24 hresolved05-18
Hotjar Ask backend is not processing some data correctlyNo impact listed19 hresolved05-18
Invoice access and downloading issuesNo impact listed6.7 hresolved05-22
Viewing saved Recording segments may cause Recording player not to workNo impact listed50 minresolved05-23
Sessions may not be getting capturedNo impact listed1.9 hresolved05-26

Cite this

Hotjar posted 10 status incidents in May 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in May 2023
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2023/05

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