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CompaniesHotjarMonthly reportsJune 2023

Hotjar in June 2023: incidents, uptime and changes

15incidents posted
0labelled major or critical
100%free of major/critical
100%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 0 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: No impact listed 15

Incidents 15

IncidentImpactStartedDurationStatusDay
Hotjar Help Center is downNo impact listed2.8 hresolved06-01
Heatmap screenshots are not processingNo impact listed51 minresolved06-01
Customers cannot cancel due to survey submission failureNo impact listed4.2 hresolved06-02
Customers are not able to upgrade, access invoices, or modify subscriptions.No impact listed2.9 hresolved06-02
Additional weekly summary emails are being sent to customersNo impact listed1.3 hresolved06-06
Potential issue with Hotjar checkout pageNo impact listed1.1 hresolved06-12
Some Survey invitations are not appearing at this timeNo impact listed3.5 hresolved06-13
Heatmaps not showing the click % tool tipNo impact listed6.2 hresolved06-15
Highlights not generatingNo impact listed2.2 hresolved06-19
Slack forwarding settings aren't saving for feedback widgetsNo impact listed3.7 hresolved06-21
Header section of Feedback page is missing in InsightsNo impact listed1.6 hresolved06-22
Integration messages not being sent to the Ask backendNo impact listed0 minresolved06-23
Insights may show the wrong site dashboardNo impact listed4.1 hresolved06-27
Widget responses are not being forwarded to MS Teams or WebhooksNo impact listed1.1 hresolved06-28
Error when creating an accountNo impact listed2.6 hresolved06-30

Maintenance 1

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Hotjar posted 15 status incidents in June 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in June 2023
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2023/06

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