# Hotjar in June 2023: incidents, uptime and changes

> Hotjar in June 2023: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/06
Last updated: 2023-07-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 1
- By vendor impact label: none 15
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2023](https://rewindex.com/company/hotjar/2023/05.md) · Next: [July 2023](https://rewindex.com/company/hotjar/2023/07.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar Help Center is down](https://rewindex.com/company/hotjar/incidents/b5sqxw27846v.md) | none | 2023-06-01 07:58 UTC | 2023-06-01 10:44 UTC | 2.8 h | resolved |
| [Heatmap screenshots are not processing](https://rewindex.com/company/hotjar/incidents/qxg11fytgwjy.md) | none | 2023-06-01 14:49 UTC | 2023-06-01 15:40 UTC | 51 min | resolved |
| [Customers cannot cancel due to survey submission failure](https://rewindex.com/company/hotjar/incidents/1m377c74hbby.md) | none | 2023-06-02 16:09 UTC | 2023-06-02 20:19 UTC | 4.2 h | resolved |
| [Customers are not able to upgrade, access invoices, or modify subscriptions.](https://rewindex.com/company/hotjar/incidents/jg6zfrlrz42n.md) | none | 2023-06-02 19:25 UTC | 2023-06-02 22:18 UTC | 2.9 h | resolved |
| [Additional weekly summary emails are being sent to customers](https://rewindex.com/company/hotjar/incidents/cr8g72cgxk6w.md) | none | 2023-06-06 12:35 UTC | 2023-06-06 13:51 UTC | 1.3 h | resolved |
| [Potential issue with Hotjar checkout page](https://rewindex.com/company/hotjar/incidents/m47q8r2yxv6h.md) | none | 2023-06-12 16:10 UTC | 2023-06-12 17:19 UTC | 1.1 h | resolved |
| [Some Survey invitations are not appearing at this time](https://rewindex.com/company/hotjar/incidents/zhz7gjhkcmz9.md) | none | 2023-06-13 09:01 UTC | 2023-06-13 12:33 UTC | 3.5 h | resolved |
| [Heatmaps not showing the click % tool tip](https://rewindex.com/company/hotjar/incidents/n997q93pp2vg.md) | none | 2023-06-15 09:04 UTC | 2023-06-15 15:16 UTC | 6.2 h | resolved |
| [Highlights not generating](https://rewindex.com/company/hotjar/incidents/rv822xmlm3br.md) | none | 2023-06-19 13:57 UTC | 2023-06-19 16:08 UTC | 2.2 h | resolved |
| [Slack forwarding settings aren't saving for feedback widgets](https://rewindex.com/company/hotjar/incidents/zxh45fp4v271.md) | none | 2023-06-21 09:54 UTC | 2023-06-21 13:35 UTC | 3.7 h | resolved |
| [Header section of Feedback page is missing in Insights](https://rewindex.com/company/hotjar/incidents/11pm162cd1t5.md) | none | 2023-06-22 16:17 UTC | 2023-06-22 17:51 UTC | 1.6 h | resolved |
| [Integration messages not being sent to the Ask backend](https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7.md) | none | 2023-06-23 11:33 UTC | 2023-06-23 11:33 UTC | 0 min | resolved |
| [Insights may show the wrong site dashboard](https://rewindex.com/company/hotjar/incidents/gxrvzyq51kqt.md) | none | 2023-06-27 11:56 UTC | 2023-06-27 16:02 UTC | 4.1 h | resolved |
| [Widget responses are not being forwarded to MS Teams or Webhooks](https://rewindex.com/company/hotjar/incidents/bcycfcbpjcbf.md) | none | 2023-06-28 13:24 UTC | 2023-06-28 14:33 UTC | 1.1 h | resolved |
| [Error when creating an account](https://rewindex.com/company/hotjar/incidents/smvw70xbtft6.md) | none | 2023-06-30 14:34 UTC | 2023-06-30 17:10 UTC | 2.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Backend Hotjar Ask data migration](https://rewindex.com/company/hotjar/incidents/by7g16wk53cs.md) | maintenance | 2023-06-12 04:00 UTC | 2023-06-12 06:00 UTC | 2.0 h | resolved |

## Cite this

Hotjar posted 15 status incidents in June 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/06
- Citation: Hotjar, “Hotjar in June 2023” (2023-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/06 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in June 2023 (2023-06-01)](https://rewindex.com/company/hotjar/2023/06)`


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Canonical: https://rewindex.com/company/hotjar/2023/06 · Markdown: https://rewindex.com/company/hotjar/2023/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:51.930Z