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CompaniesHotjarMonthly reportsJuly 2023

Hotjar in July 2023: incidents, uptime and changes

9incidents posted
0labelled major or critical
100%free of major/critical
99.51%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 3 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 2 · No impact listed 7

Incidents 9

IncidentImpactStartedDurationStatusDay
Hotjar application inaccessible for ~15 minutesNo impact listed0 minresolved07-04
Translation text is not displaying in InsightsNo impact listed1.0 hresolved07-11
Recordings player isn't loading for some customersNo impact listed4.6 hresolved07-12
Survey responses are not seen in SlackNo impact listed2.3 hresolved07-18
Survey preview is not showingNo impact listed2.3 hresolved07-18
Hotjar Insights is offlineNo impact listed1.4 hresolved07-21
Sampling rate stuck at 0% for some sitesMinor1.4 hresolved07-24
High error rate in session processingMinor2.2 hresolved07-25
Degraded User Session data collectionNo impact listed0 minresolved07-26

Cite this

Hotjar posted 9 status incidents in July 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in July 2023
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2023/07

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