# Hotjar in July 2023: incidents, uptime and changes

> Hotjar in July 2023: 9 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 9 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 2, none 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.51% free of any incident; outage time 0 min, incident time 3 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/hotjar/2023/06.md) · Next: [August 2023](https://rewindex.com/company/hotjar/2023/08.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar application inaccessible for ~15 minutes](https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l.md) | none | 2023-07-04 15:11 UTC | 2023-07-04 15:11 UTC | 0 min | resolved |
| [Translation text is not displaying in Insights](https://rewindex.com/company/hotjar/incidents/cn5dwr417jwj.md) | none | 2023-07-11 14:20 UTC | 2023-07-11 15:22 UTC | 1.0 h | resolved |
| [Recordings player isn't loading for some customers](https://rewindex.com/company/hotjar/incidents/hqjnt2lldw8w.md) | none | 2023-07-12 13:40 UTC | 2023-07-12 18:17 UTC | 4.6 h | resolved |
| [Survey responses are not seen in Slack](https://rewindex.com/company/hotjar/incidents/ns6zgq1630vr.md) | none | 2023-07-18 13:14 UTC | 2023-07-18 15:29 UTC | 2.3 h | resolved |
| [Survey preview is not showing](https://rewindex.com/company/hotjar/incidents/wl5mr6sz2b2k.md) | none | 2023-07-18 14:19 UTC | 2023-07-18 16:35 UTC | 2.3 h | resolved |
| [Hotjar Insights is offline](https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b.md) | none | 2023-07-21 10:55 UTC | 2023-07-21 12:17 UTC | 1.4 h | resolved |
| [Sampling rate stuck at 0% for some sites](https://rewindex.com/company/hotjar/incidents/l08dph42r8p8.md) | minor | 2023-07-24 16:15 UTC | 2023-07-24 17:42 UTC | 1.4 h | resolved |
| [High error rate in session processing](https://rewindex.com/company/hotjar/incidents/rpkd0rj7swfg.md) | minor | 2023-07-25 18:15 UTC | 2023-07-25 20:25 UTC | 2.2 h | resolved |
| [Degraded User Session data collection](https://rewindex.com/company/hotjar/incidents/zjzrrht4hmfg.md) | none | 2023-07-26 12:20 UTC | 2023-07-26 12:20 UTC | 0 min | resolved |

## Cite this

Hotjar posted 9 status incidents in July 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/07
- Citation: Hotjar, “Hotjar in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/07 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in July 2023 (2023-07-01)](https://rewindex.com/company/hotjar/2023/07)`


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Canonical: https://rewindex.com/company/hotjar/2023/07 · Markdown: https://rewindex.com/company/hotjar/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:19.604Z