Outages by dayMay 23, 2023

Outages on May 23, 2023

UTC day 2023-05-23 (May 23, 2023, 00:00 to May 23, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

47incidents started

5labelled major or critical

24vendors with a new incident

17still open from earlier days

By vendor label: Major 5 · Minor 29 · No impact listed 13 · 18 maintenance

Incidents started this day 47

Vendor	Incident	Impact	Started	Resolved	Status
Dialpad	Issue with missing ringback tone	Major	02:28	04:14 (1.8 h)	resolved
Confluent	Partial read and write unavailability for Standard and Basic clusters in AWS ap-southeast-1	Major	09:11	16:23 (7.2 h)	resolved
Bandwidth	International Emergency Services Incident	Major	12:34	13:34 (1.0 h)	resolved
Bandwidth	Industry Messaging Provisioning Failures	Major	13:42	Jun 1, 2023, 12:26 (9 d)	resolved
CockroachDB	Multi-Region Serverless Clusters Are Experiencing Connection Issues	Major	18:51	19:15 (24 min)	resolved
Grammarly	The Grammarly Editor is experiencing a service interruption affecting GrammarlyGO availability	Minor	01:33	05:16 (3.7 h)	resolved
Twilio	Outbound SMS Delivery Delays to Multiple MTN Networks	Minor	02:05	11:00 (8.9 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	02:55	16:07 (13 h)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN	Minor	03:03	16:03 (13 h)	resolved
Plivo	Delivery delay on Outbound SMS towards South Africa phone numbers	Minor	03:04	08:15 (5.2 h)	resolved
Sinch	Delivery Issue Philippines - Globe	Minor	04:23	May 25, 2023, 12:11 (2 d)	resolved
Bitbucket	Pipelines error during step scheduling	Minor	05:09	05:29 (20 min)	resolved
Twilio	SMS Delivery Receipt Delays to Multiple US Networks Using Subset of Shortcodes.	Minor	09:00	11:48 (2.8 h)	resolved
Grammarly	The Grammarly Editor is experiencing a service interruption affecting GrammarlyGO availability	Minor	09:24	11:14 (1.8 h)	resolved
New Relic	APM Agent Connectivity Issues in US Region	Minor	10:14	11:05 (51 min)	resolved
AI21 Labs	Maintenance - J1-Jumbo	Minor	10:14	Mar 9, 2023, 22:00 (-107295 min)	resolved
AI21 Labs	Maintenance - J1-Jumbo	Minor	10:15	Mar 11, 2023, 22:00 (-104416 min)	resolved
New Relic	Dashboard Irregularities in the US region	Minor	10:55	12:02 (1.1 h)	resolved
Sinch	Delivery Issue Germany - Telekom Germany	Minor	13:02	May 24, 2023, 03:49 (15 h)	resolved
Twilio	SMS Delivery Delays to Lugacom/Sprint Network in Russian Federation	Minor	13:08	May 24, 2023, 10:51 (22 h)	resolved
Twilio	SMS and MMS Delivery Delays to US Cellular Network in the United States	Minor	13:41	22:27 (8.8 h)	resolved
Contentstack	Contentstack - AWS US - Delivery API, Web Application and Marketplace Web Application Performance Degradation	Minor	14:15	15:16 (1.0 h)	resolved
Rootly	Small percentage of users seeing channel loading and adding user errors in Slack due to Slack related incident	Minor	16:37	16:58 (21 min)	resolved
Render	Degraded deployments and dashboard experience	Minor	16:41	17:01 (20 min)	resolved
Sinch	Delivery Issue - Brazil - TIM	Minor	17:24	May 25, 2023, 06:52 (37 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT# MNOC-48002	Minor	17:43	21:23 (3.7 h)	resolved
Twilio	Delays and Failures Provisioning 10DLCs with US Carriers	Minor	18:57	23:10 (4.2 h)	resolved
Twilio	Inventory Errors on Phone Numbers	Minor	19:23	20:34 (1.2 h)	resolved
Bunny.net	Increased error rates on the bunny.net API	Minor	19:26	22:01 (2.6 h)	resolved
Mux	Incomplete and delayed data in Monitoring API and Dashboard for Mux Data	Minor	19:56	23:38 (3.7 h)	resolved
Sinch	The Campaign Registry - Service Degradation	Minor	20:01	May 24, 2023, 13:45 (18 h)	resolved
Twilio	Submit a Ticket Button Missing From the Console	Minor	21:25	May 24, 2023, 07:50 (10 h)	resolved
Bandwidth	Canada Origination Towards Toll Free Incident	Minor	22:43	May 24, 2023, 17:06 (18 h)	resolved
Sinch	Delivery Issue Mexico - Izzi	Minor	22:45	May 24, 2023, 03:45 (5.0 h)	resolved
Upstash	Degraded performance on QStash	No impact listed	00:30	00:30 (0 min)	resolved
Sentry	File uploads	No impact listed	10:05	10:05 (0 min)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	No impact listed	14:23	14:52 (29 min)	resolved
Hotjar	Viewing saved Recording segments may cause Recording player not to work	No impact listed	14:32	15:22 (50 min)	resolved
Bugsnag	Issues uploading mapping files	No impact listed	14:53	19:53 (5.0 h)	resolved
New Relic	Browser and Mobile Data Irregularities in EU Region	No impact listed	15:29	15:29 (0 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT#MNOC-48000	No impact listed	16:24	May 24, 2023, 06:15 (14 h)	resolved
Lattice	Homepage Outage	No impact listed	17:39	17:39 (0 min)	resolved
Render	Intermittently missing metrics for some users in oregon	No impact listed	18:54	20:40 (1.8 h)	resolved
Aptible	Aptible transactional emails are delayed	No impact listed	20:55	21:18 (23 min)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	No impact listed	21:54	22:10 (16 min)	resolved
Twilio	High pipeline lag flex-queue-stats	No impact listed	22:48	22:48 (0 min)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	No impact listed	23:59	May 24, 2023, 00:15 (16 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[HOSTING]-FTP connection unreachable	Major	May 16, 2023, 18:00	Jun 16, 2023, 10:34 (31 d)	resolved
Scaleway	[Dedibox]-DC3 room 4-6 rack C7 - faulty switch	Minor	May 19, 2023, 07:55	May 24, 2023, 09:36 (5 d)	resolved
Akamai	Telephony availability in North America	Minor	May 19, 2023, 13:09	May 26, 2023, 14:00 (7 d)	resolved
Scaleway	[AMS1] Switch Down in Hall 6 Bay 53 and Bay 54	Minor	May 21, 2023, 21:03	May 24, 2023, 09:35 (3 d)	resolved
Twilio	SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages	Minor	May 21, 2023, 23:20	Jun 12, 2023, 21:11 (22 d)	resolved
Twilio	SMS Delivery Delays to Azercell Network in Azerbaijan	Minor	May 22, 2023, 15:08	06:07 (15 h)	resolved
Temporal Cloud	Signal and Reset buttons disabled in Web UI for some customers	Minor	May 22, 2023, 15:18	21:03 (30 h)	resolved
Vonage	Afghanistan SMS - Delivery Degradation towards Etisalat	Minor	May 22, 2023, 18:12	11:47 (18 h)	resolved
Twilio	SMS Delivery Delays and Failures to Etisalat Network in Afghanistan	Minor	May 22, 2023, 18:15	09:39 (15 h)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN	Minor	May 22, 2023, 19:40	00:23 (4.7 h)	resolved
Deepgram	Streaming Connection Issues	Minor	May 22, 2023, 23:23	02:10 (2.8 h)	resolved
Twilio	Some Twilio Blog Content not Displaying	Minor	May 22, 2023, 23:42	02:36 (2.9 h)	resolved
Grafana Cloud	Grafana Cloud: Prometheus increased series generation due to Tempo update	No impact listed	May 22, 2023, 10:00	08:51 (23 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT# MNOC-47982	No impact listed	May 22, 2023, 16:17	05:41 (13 h)	resolved
HubSpot	A Chrome extension is causing loading issues for some customers	No impact listed	May 22, 2023, 21:54	13:46 (16 h)	resolved
Klaviyo	Delay in Real-Time Segmentation Processing	No impact listed	May 22, 2023, 22:37	02:26 (3.8 h)	resolved
Dropbox	Thumbnails and previews on the iOS app may not be working as expected for some users	No impact listed	May 22, 2023, 23:38	03:29 (3.9 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:00	11:00 (8.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Internal Routing: Vivo and Tim	Maintenance	05:00	07:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10500	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:00	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - CA1 Site	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance - US Cellular - Remove Unconcatenation setting	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US1 Direct connection to NRS	Maintenance	08:00	09:00 (1.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Planned maintenance affecting messages sent using a subset of Short Codes	Maintenance	08:00	11:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in Singapore region	Maintenance	14:00	16:00 (2.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	14:00	16:00 (2.0 h)	resolved
DigitalOcean	[Scheduled] AMS3 Network Maintenance 2023-05-23 16:00 UTC Phase 2	Maintenance	16:00	19:11 (3.2 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Gazprom-Mobile	Maintenance	20:00	May 24, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	21:00	22:00 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Motiv	Maintenance	21:00	22:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dialpad, Confluent, Bandwidth, CockroachDB, Grammarly, Twilio, Vonage, Plivo, Sinch, Bitbucket, New Relic, AI21 Labs.

Cite this

47 vendor-reported incidents started on 2023-05-23 (UTC) across 24 vendors, 5 labelled major or critical by the vendor.

Title: Outages on May 23, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-23 00:00 UTC
URL: https://rewindex.com/outages/2023-05-23

All days Outage events Markdown