Outages by dayMay 22, 2023

Outages on May 22, 2023

UTC day 2023-05-22 (May 22, 2023, 00:00 to May 22, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

6labelled major or critical

22vendors with a new incident

11still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 29 · No impact listed 9 · 11 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Access.redhat.com - Search outage	Critical	14:38	15:25 (47 min)	resolved
Jira	Left side navigation error	Major	02:50	04:47 (1.9 h)	resolved
Bitbucket	Pipelines is not being triggered	Major	13:12	16:25 (3.2 h)	resolved
Bandwidth	BW US Dashboard Impairment	Major	15:04	17:32 (2.5 h)	resolved
Stitch	User Interface Outage	Major	15:49	17:07 (1.3 h)	resolved
Mixpanel	Raw Export API degraded for a subset of US Projects	Major	18:26	20:58 (2.5 h)	resolved
Twilio	Connectivity Lost on 10% of Super SIM Devices	Minor	02:49	10:50 (8.0 h)	resolved
Lever	Replies to support@lever.co are not being deliverd	Minor	03:28	16:00 (13 h)	resolved
Vonage	Russia SMS - Degradation for Inbound SMS towards a subset of Long Virtual Numbers	Minor	03:36	06:59 (3.4 h)	resolved
Twilio	Error While Purchasing +8150 JP Numbers for JP Customers	Minor	05:22	06:56 (1.6 h)	resolved
Sinch	Delivery Issue Chile - Claro	Minor	05:24	11:00 (5.6 h)	resolved
Vonage	Chile SMS - Delivery Degradation towards Claro	Minor	05:59	16:11 (10 h)	resolved
Twilio	SMS Delivery Failures on Claro Network in Chile	Minor	07:23	19:37 (12 h)	resolved
Aircall	Delay while making calls to French numbers	Minor	09:51	10:26 (35 min)	resolved
Vonage	France Voice - Service Degradation between a subset of France Long Virtual Numbers	Minor	09:53	10:51 (58 min)	resolved
Sinch	Delivery Issue France - Orange	Minor	11:19	14:45 (3.4 h)	resolved
Vonage	France SMS - Delivery degradation towards Orange network	Minor	11:29	16:03 (4.6 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in France	Minor	11:53	16:53 (5.0 h)	resolved
Sinch	Delivery Issue Chile - Claro	Minor	13:26	19:20 (5.9 h)	resolved
Grain	Application Outage	Minor	13:58	17:09 (3.2 h)	resolved
Twilio	SMS Delivery Delays to Azercell Network in Azerbaijan	Minor	15:08	May 23, 2023, 06:07 (15 h)	resolved
Vonage	Azerbaijan SMS - Delivery Degradation towards Azercell	Minor	15:14	20:30 (5.3 h)	resolved
Temporal Cloud	Signal and Reset buttons disabled in Web UI for some customers	Minor	15:18	May 23, 2023, 21:03 (30 h)	resolved
Twilio	Programmable Messaging Callback Failures	Minor	16:08	18:07 (2.0 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT#MNOC-47984	Minor	17:00	23:54 (6.9 h)	resolved
Logz.io	Log Indexing.	Minor	17:21	18:04 (43 min)	resolved
Vonage	Afghanistan SMS - Delivery Degradation towards Etisalat	Minor	18:12	May 23, 2023, 11:47 (18 h)	resolved
Twilio	SMS Delivery Delays and Failures to Etisalat Network in Afghanistan	Minor	18:15	May 23, 2023, 09:39 (15 h)	resolved
Twilio	Outbound SMS Delivery Delays to Multiple MTN Networks	Minor	18:42	23:40 (5.0 h)	resolved
Twilio	Outbound SMS Delivery Delays to MTN Network in Ghana	Minor	19:12	19:40 (28 min)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN	Minor	19:40	May 23, 2023, 00:23 (4.7 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	19:43	22:26 (2.7 h)	resolved
Deepgram	Streaming Connection Issues	Minor	23:23	May 23, 2023, 02:10 (2.8 h)	resolved
Twilio	Some Twilio Blog Content not Displaying	Minor	23:42	May 23, 2023, 02:36 (2.9 h)	resolved
Sentry	Crons (beta) outage	Minor	23:53	23:53 (0 min)	resolved
Snyk	Container Registry Imports Increased Error Rates	No impact listed	08:25	09:32 (1.1 h)	resolved
Hotjar	Invoice access and downloading issues	No impact listed	08:44	15:28 (6.7 h)	resolved
Grafana Cloud	Grafana Cloud: Prometheus increased series generation due to Tempo update	No impact listed	10:00	May 23, 2023, 08:51 (23 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT# MNOC-47982	No impact listed	16:17	May 23, 2023, 05:41 (13 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil	No impact listed	17:00	17:00 (0 min)	resolved
Dropbox	Previews may not be working as expected for some users	No impact listed	21:49	22:20 (31 min)	resolved
HubSpot	A Chrome extension is causing loading issues for some customers	No impact listed	21:54	May 23, 2023, 13:46 (16 h)	resolved
Klaviyo	Delay in Real-Time Segmentation Processing	No impact listed	22:37	May 23, 2023, 02:26 (3.8 h)	resolved
Dropbox	Thumbnails and previews on the iOS app may not be working as expected for some users	No impact listed	23:38	May 23, 2023, 03:29 (3.9 h)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[HOSTING]-FTP connection unreachable	Major	May 16, 2023, 18:00	Jun 16, 2023, 10:34 (31 d)	resolved
Gorgias	Instagram Comments and DMs not pulling into Gorgias	Major	May 21, 2023, 23:09	00:47 (1.6 h)	resolved
Akamai	Certificate Provisioning Service (CPS) issues	Minor	May 18, 2023, 03:21	16:48 (5 d)	resolved
Scaleway	[Dedibox]-DC3 room 4-6 rack C7 - faulty switch	Minor	May 19, 2023, 07:55	May 24, 2023, 09:36 (5 d)	resolved
Akamai	Telephony availability in North America	Minor	May 19, 2023, 13:09	May 26, 2023, 14:00 (7 d)	resolved
QuickBooks Online	Currency exchange rate issue	Minor	May 19, 2023, 14:59	14:44 (3 d)	resolved
Twilio	Inbound SMS Delivery Failures to a Subset of Twilio Australia Phone Numbers	Minor	May 21, 2023, 12:18	01:27 (13 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT# MNOC-47963	Minor	May 21, 2023, 15:36	01:44 (10 h)	resolved
Vonage	Pakistan SMS - Degradation towards Telenor Network	Minor	May 21, 2023, 16:10	04:52 (13 h)	resolved
Scaleway	[AMS1] Switch Down in Hall 6 Bay 53 and Bay 54	Minor	May 21, 2023, 21:03	May 24, 2023, 09:35 (3 d)	resolved
Twilio	SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages	Minor	May 21, 2023, 23:20	Jun 12, 2023, 21:11 (22 d)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Global Account Security Carrier Partner Maintenance - Three UK	Maintenance	05:01	06:00 (59 min)	resolved
Make	[Scheduled] Scheduled maintenance	Maintenance	07:00	08:00 (1.0 h)	resolved
Bandwidth	[Scheduled] UK Voice Migration	Maintenance	08:00	10:00 (2.0 h)	resolved
Grafana Cloud	[Scheduled] Grafana OnCall Maintenance	Maintenance	15:00	15:45 (45 min)	resolved
DigitalOcean	[Scheduled] AMS3 Network Maintenance 2023-05-22 16:00 UTC Phase 1	Maintenance	16:00	19:30 (3.5 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2	Maintenance	18:01	May 23, 2023, 00:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Multiple Networks in Asia, Europe and Middle East	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Yota	Maintenance	20:01	May 23, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:01	May 23, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	May 23, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Serbia SMS Carrier Maintenance - A1 Serbia (Vip Mobile)	Maintenance	21:00	May 23, 2023, 02:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Jira, Bitbucket, Bandwidth, Stitch, Mixpanel, Twilio, Lever, Vonage, Sinch, Aircall, Grain.

Cite this

44 vendor-reported incidents started on 2023-05-22 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 22, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-22 00:00 UTC
URL: https://rewindex.com/outages/2023-05-22

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