Outages by day/July 14, 2023
Outages on July 14, 2023
UTC day 2023-07-14 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
33incidents started
1labelled major or critical
21vendors with a new incident
19still open from earlier days
By vendor label: Major 1 · Minor 27 · No impact listed 5 · 5 maintenance
Incidents started this day 33
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| QuickBooks Online | Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing error | Major | | (17 h) | resolved |
| Vonage | Azerbaijan SMS - Delivery Degradation towards Bakcell | Minor | | (2.8 h) | resolved |
| Bunny.net | Issue with issuing SSL certificate | Minor | | (28 min) | resolved |
| Xero | Global: Xero - Some customers may be experiencing performance issues | Minor | | (17 min) | resolved |
| TTwilio | SMS Delivery Delays to Multiple South African Networks Using Domestic Long Codes | Minor | | (2.6 h) | resolved |
| BigCommerce | Indexing delays on a subset of stores | Minor | | (2.4 h) | resolved |
| TTwilio | SMS Delivery Delays to MTS Network in Belarus | Minor | | (2.8 h) | resolved |
| DDNSimple | Re-routing DNS traffic in Sydney (Australia) datacenter | Minor | | (3.0 h) | resolved |
| LLogRocket | Secondary Search Delays | Minor | | (13 h) | resolved |
| TTwilio | SMS Delivery Delays Issue to Brazilian Multiple Networks | Minor | | (4.9 h) | resolved |
| TTwilio | SMS Delivery Delays to Phoenix Network in Ukraine | Minor | | (11 h) | resolved |
| QuickBooks Online | Some QBO French customers are unable to view their Customer List in QBO | Minor | | (1 min) | resolved |
| Mapbox | Latency and timeouts on forward geocoding | Minor | | (-1158 min) | resolved |
| Grafana Cloud | Loki: Query Performance Degraded | Minor | | (47 min) | resolved |
| Vonage | Taiwan SMS - Delivery Degradation towards Asia Pacific Telecom | Minor | | (13 h) | resolved |
| RRunway | Small percentage of video exports failing | Minor | | (1.1 h) | resolved |
| SSinch | Delivery Issue United Kingdom - Virgin Mobile | Minor | | (7 d) | resolved |
| Vonage | United Kingdom SMS - Delivery Degradation towards United Kingdom Virgin network | Minor | | (4 d) | resolved |
| TTwilio | MMS Delivery Delays to AT&T US Over Subset of Shortcodes | Minor | | (6.2 h) | resolved |
| HHarness | Custom Dashboards are not loading in Prod3 cluster | Minor | | (1.2 h) | resolved |
| BBandwidth | Possible Delays with Available Number Search and Ordering | Minor | | (8.2 h) | resolved |
| TTwilio | SMS Delivery Delays to Mexico From Registered Sender Ids | Minor | | (4.8 h) | resolved |
| npm | package publish/install impacted | Minor | | (1.2 h) | resolved |
| v0 | Elevated Error Rates for Builds | Minor | | (1.0 h) | resolved |
| Vercel | Elevated Error Rates for Builds | Minor | | (1.0 h) | resolved |
| SSinch | MMS Issues - Global | Minor | | (3 d) | resolved |
| v0 | DNS Update Delays | Minor | | (53 min) | resolved |
| Vercel | DNS Update Delays | Minor | | (53 min) | resolved |
| Discord | Increased API Errors | No impact listed | | (22 min) | resolved |
| DigitalOcean | Kubernetes Clusters | No impact listed | | (0 min) | resolved |
| Substack | Substack.com loading issue | No impact listed | | (47 min) | resolved |
| Vonage | SIP Interconnect service degradation in US WEST | No impact listed | | (51 min) | resolved |
| Stripe | Elevated declines on Discover | No impact listed | | (0 min) | resolved |
Still open from earlier days 19
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Scaleway | [DC5] RPN switch down on dc5 room 1 rack B50 | Major | | (37 d) | resolved |
| Make | Issues with Facebook Lead Ads - New Event instant trigger | Major | | (15 h) | resolved |
| BigCommerce | Issue accessing Blogs via control panel and API | Major | | (2.0 h) | resolved |
| DDialpad | Dialpad Meetings Notification SMS are Undeliverable | Minor | | (6 d) | resolved |
| Scaleway | [Hosting] Plateform issues | Minor | | (18 d) | resolved |
| Scaleway | [AMS] - Switch in AMS1 - Room Hall 2 Rack V16 in down | Minor | | (16 d) | resolved |
| BBandwidth | Voice Calling Incident, Singapore | Minor | | (4 d) | resolved |
| TTwilio | SMS Delivery Delays Issue to South Africa Vodacom Network | Minor | | (16 h) | resolved |
| Vonage | USA SMS - Delivery degradation on a subset of short codes towards AT&T Mobility | Minor | | (8.7 h) | resolved |
| SSinch | Delivery Issue Taiwan | Minor | | (14 h) | resolved |
| TTwilio | MMS Delivery Delays Issue to AT&T in the US From a Subset of Shortcodes | Minor | | (12 h) | resolved |
| Airtable | Incident - 07/13/2023 | Minor | | (8.5 h) | resolved |
| SSinch | Service Degradation - Dashboard | Minor | | (18 h) | resolved |
| Greenhouse | Greenhouse Onboarding - Issues When Creating E-signature Templates | Minor | | (17 h) | resolved |
| TTwilio | SMS Delivery Failures to Africell Network in Sierra Leone | Minor | | (4.7 h) | resolved |
| MMux | Incomplete data in Mux Data Monitoring Dashboard and APIs | Minor | | (6.0 h) | resolved |
| v0 | Delayed Certificate Issuance | Minor | | (4.4 h) | resolved |
| Vercel | Delayed Certificate Issuance | Minor | | (4.4 h) | resolved |
| CCanva | Slow video and image export | No impact listed | | (17 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: QuickBooks Online, Vonage, Bunny.net, Xero, Twilio, BigCommerce, DNSimple, LogRocket, Mapbox, Grafana Cloud, Runway, Sinch.
Cite this
33 vendor-reported incidents started on 2023-07-14 (UTC) across 21 vendors, 1 labelled major or critical by the vendor.
- Title
- Outages on July 14, 2023
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2023-07-14