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CompaniesQuickBooks OnlineMonthly reportsJuly 2023

QuickBooks Online in July 2023: incidents, uptime and changes

6incidents posted
2labelled major or critical
97.55%free of major/critical
97.34%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 18 h 13 min, incident time 19 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
QuickBooks Self-Employed users are unable to create and view invoices when accessing their company via a supported web browserCritical1.0 hresolved07-31
Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing errorMajor17 hresolved07-14

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some QuickBooks Desktop customers are seeing an error when sending an email via the QuickBooks Email serviceMinor44 minresolved07-06
Some QBO French customers are unable to view their Customer List in QBOMinor1 minresolved07-14
Some customers can't run payroll for commission-only employeesMinor45 minresolved07-18
Some customers are unable to create new transactions and/or pay run in QuickBooks Online and QuickBooks Online AccountantNo impact listed48 minresolved07-26

Cite this

QuickBooks Online posted 6 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
QuickBooks Online in July 2023
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/2023/07

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