# QuickBooks Online in July 2023: incidents, uptime and changes

> QuickBooks Online in July 2023: 6 incidents on its status page (2 major or critical), 97.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3, none 1
- Uptime (vendor-reported): 97.55% free of major/critical incidents, 97.34% free of any incident; outage time 18 h 13 min, incident time 19 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/quickbooks-online/2023/06.md) · Next: [August 2023](https://rewindex.com/company/quickbooks-online/2023/08.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Self-Employed users are unable to create and view invoices when accessing their company via a supported web browser](https://rewindex.com/company/quickbooks-online/incidents/lsmnm9kc3050.md) | critical | 2023-07-31 14:51 UTC | 2023-07-31 15:53 UTC | 1.0 h | resolved |
| [Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing error](https://rewindex.com/company/quickbooks-online/incidents/wwr75b2lwq6y.md) | major | 2023-07-14 21:39 UTC | 2023-07-15 14:50 UTC | 17 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some QuickBooks Desktop customers are seeing an error when sending an email via the QuickBooks Email service](https://rewindex.com/company/quickbooks-online/incidents/98hwp8rsbyqy.md) | minor | 2023-07-06 14:57 UTC | 2023-07-06 15:41 UTC | 44 min | resolved |
| [Some QBO French customers are unable to view their Customer List in QBO](https://rewindex.com/company/quickbooks-online/incidents/wwktzdct87jw.md) | minor | 2023-07-14 14:46 UTC | 2023-07-14 14:47 UTC | 1 min | resolved |
| [Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing error](https://rewindex.com/company/quickbooks-online/incidents/wwr75b2lwq6y.md) | major | 2023-07-14 21:39 UTC | 2023-07-15 14:50 UTC | 17 h | resolved |
| [Some customers can't run payroll for commission-only employees](https://rewindex.com/company/quickbooks-online/incidents/62lsfrfvllnp.md) | minor | 2023-07-18 17:23 UTC | 2023-07-18 18:08 UTC | 45 min | resolved |
| [Some customers are unable to create new transactions and/or pay run in QuickBooks Online and QuickBooks Online Accountant](https://rewindex.com/company/quickbooks-online/incidents/txtlp9bptyl7.md) | none | 2023-07-26 00:06 UTC | 2023-07-26 00:54 UTC | 48 min | resolved |
| [QuickBooks Self-Employed users are unable to create and view invoices when accessing their company via a supported web browser](https://rewindex.com/company/quickbooks-online/incidents/lsmnm9kc3050.md) | critical | 2023-07-31 14:51 UTC | 2023-07-31 15:53 UTC | 1.0 h | resolved |

## Cite this

QuickBooks Online posted 6 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2023/07
- Citation: QuickBooks Online, “QuickBooks Online in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2023/07 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in July 2023 (2023-07-01)](https://rewindex.com/company/quickbooks-online/2023/07)`


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Canonical: https://rewindex.com/company/quickbooks-online/2023/07 · Markdown: https://rewindex.com/company/quickbooks-online/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:01.983Z