CompaniesQuickBooks OnlineMonthly reportsAugust 2023
QuickBooks Online in August 2023: incidents, uptime and changes
6incidents posted
1labelled major or critical
99.63%free of major/critical
69.88%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 45 min, incident time 9.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 5
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| QuickBooks Online Payroll outage | Major | 2.8 h | resolved | 08-15 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| "Payment wasn't successful. Try again later or contact your seller" showing when paying invoice | Minor | 3.4 h | resolved | 08-01 | |
| QBDT customers are getting an error saying they need a “payroll service key" | Minor | 7 d | resolved | 08-01 | |
| Some customers are unable to access Payroll screen, being prompted to set up Two-Factor Authentication | Minor | 4.3 h | resolved | 08-08 | |
| Some customers are not receiving their Multi-factor Authentication code | Minor | 38 min | resolved | 08-21 | |
| Issue with QuickBooks - Application with Revoked Certificate | Minor | 2 d | resolved | 08-23 |
Cite this
QuickBooks Online posted 6 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- QuickBooks Online in August 2023
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/2023/08