# QuickBooks Online in August 2023: incidents, uptime and changes

> QuickBooks Online in August 2023: 6 incidents on its status page (1 major or critical), 99.63% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 5
- Uptime (vendor-reported): 99.63% free of major/critical incidents, 69.88% free of any incident; outage time 2 h 45 min, incident time 9.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/quickbooks-online/2023/07.md) · Next: [September 2023](https://rewindex.com/company/quickbooks-online/2023/09.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Online Payroll outage](https://rewindex.com/company/quickbooks-online/incidents/6w5n76ngsw72.md) | major | 2023-08-15 01:37 UTC | 2023-08-15 04:22 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| ["Payment wasn't successful. Try again later or contact your seller" showing when paying invoice](https://rewindex.com/company/quickbooks-online/incidents/hq662vx0r20f.md) | minor | 2023-08-01 18:36 UTC | 2023-08-01 21:59 UTC | 3.4 h | resolved |
| [QBDT customers are getting an error saying they need a “payroll service key"](https://rewindex.com/company/quickbooks-online/incidents/86n1zs6gmbpr.md) | minor | 2023-08-01 18:58 UTC | 2023-08-08 19:48 UTC | 7 d | resolved |
| [Some customers are unable to access Payroll screen, being prompted to set up Two-Factor Authentication](https://rewindex.com/company/quickbooks-online/incidents/frjfxdzd5lpw.md) | minor | 2023-08-08 06:56 UTC | 2023-08-08 11:11 UTC | 4.3 h | resolved |
| [QuickBooks Online Payroll outage](https://rewindex.com/company/quickbooks-online/incidents/6w5n76ngsw72.md) | major | 2023-08-15 01:37 UTC | 2023-08-15 04:22 UTC | 2.8 h | resolved |
| [Some customers are not receiving their Multi-factor Authentication code](https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx.md) | minor | 2023-08-21 19:47 UTC | 2023-08-21 20:25 UTC | 38 min | resolved |
| [Issue with QuickBooks - Application with Revoked Certificate](https://rewindex.com/company/quickbooks-online/incidents/gnwzj17pz790.md) | minor | 2023-08-23 16:18 UTC | 2023-08-25 20:35 UTC | 2 d | resolved |

## Cite this

QuickBooks Online posted 6 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2023/08
- Citation: QuickBooks Online, “QuickBooks Online in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2023/08 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in August 2023 (2023-08-01)](https://rewindex.com/company/quickbooks-online/2023/08)`


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Canonical: https://rewindex.com/company/quickbooks-online/2023/08 · Markdown: https://rewindex.com/company/quickbooks-online/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:54.697Z