CompaniesQuickBooks OnlineMonthly reportsSeptember 2023
QuickBooks Online in September 2023: incidents, uptime and changes
Vendor-reported outage time 24 h 14 min, incident time 27 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some customers are unable to login in to QuickBooks Online | Major | 3.3 h | resolved | 09-01 | |
| Some QuickBooks Desktop users are experiencing error 5xx while trying to process payments | Major | 21 h | resolved | 09-18 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some customers are experiencing sign-on or latency issues in QuickBooks Online | Minor | 21 h | resolved | 09-18 | |
| Some accountant users are unable to access client accounts in QuickBooks Online. | Minor | 18 min | resolved | 09-21 | |
| Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”. | Minor | 2.7 h | resolved | 09-24 |
Cite this
QuickBooks Online posted 5 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- QuickBooks Online in September 2023
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/2023/09