CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Some accountant users are unable to access client accounts in QuickBooks Online.
Timeline of updates
- resolved
Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-09-21 15:57 UTC, resolved after 18 min, 1 update(s).
- Title
- Some accountant users are unable to access client accounts in QuickBooks Online.
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj
QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on September 21, 2023QuickBooks Online in September 2023MarkdownJSON