# QuickBooks Online: Some accountant users are unable to access client accounts in QuickBooks Online.

> QuickBooks Online status incident “Some accountant users are unable to access client accounts in QuickBooks Online.” on 2023-09-21: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj
Last updated: 2023-09-21T16:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-21 15:57 UTC · Resolved: 2023-09-21 16:15 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/t4sl27c2ccqj](https://status.quickbooks.intuit.com/incidents/t4sl27c2ccqj)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-09-21 16:15 UTC: Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-09-21 15:57 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj
- Citation: QuickBooks Online, “Some accountant users are unable to access client accounts in QuickBooks Online.” (2023-09-21 15:57 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some accountant users are unable to access client accounts in QuickBooks Online. (2023-09-21)](https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj · Markdown: https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/t4sl27c2ccqj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:51.151Z