# QuickBooks Online in September 2023: incidents, uptime and changes

> QuickBooks Online in September 2023: 5 incidents on its status page (2 major or critical), 96.63% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3
- Uptime (vendor-reported): 96.63% free of major/critical incidents, 96.21% free of any incident; outage time 24 h 14 min, incident time 27 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/quickbooks-online/2023/08.md) · Next: [October 2023](https://rewindex.com/company/quickbooks-online/2023/10.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers are unable to login in to QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/mykp1fxw5bvp.md) | major | 2023-09-01 19:50 UTC | 2023-09-01 23:08 UTC | 3.3 h | resolved |
| [Some QuickBooks Desktop users are experiencing error 5xx while trying to process payments](https://rewindex.com/company/quickbooks-online/incidents/vhrdw317v5c2.md) | major | 2023-09-18 19:11 UTC | 2023-09-19 16:07 UTC | 21 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers are unable to login in to QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/mykp1fxw5bvp.md) | major | 2023-09-01 19:50 UTC | 2023-09-01 23:08 UTC | 3.3 h | resolved |
| [Some QuickBooks Desktop users are experiencing error 5xx while trying to process payments](https://rewindex.com/company/quickbooks-online/incidents/vhrdw317v5c2.md) | major | 2023-09-18 19:11 UTC | 2023-09-19 16:07 UTC | 21 h | resolved |
| [Some customers are experiencing sign-on or latency issues in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj.md) | minor | 2023-09-18 19:34 UTC | 2023-09-19 16:07 UTC | 21 h | resolved |
| [Some accountant users are unable to access client accounts in QuickBooks Online.](https://rewindex.com/company/quickbooks-online/incidents/t4sl27c2ccqj.md) | minor | 2023-09-21 15:57 UTC | 2023-09-21 16:15 UTC | 18 min | resolved |
| [Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.](https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2.md) | minor | 2023-09-24 23:15 UTC | 2023-09-25 01:57 UTC | 2.7 h | resolved |

## Cite this

QuickBooks Online posted 5 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2023/09
- Citation: QuickBooks Online, “QuickBooks Online in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2023/09 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in September 2023 (2023-09-01)](https://rewindex.com/company/quickbooks-online/2023/09)`


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Canonical: https://rewindex.com/company/quickbooks-online/2023/09 · Markdown: https://rewindex.com/company/quickbooks-online/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:16:15.993Z