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QuickBooks Online: Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.

MinorStatus: resolvedStarted Resolved (2.7 h)1 updatestatus.quickbooks.intuit.com (opens in new tab)

Timeline of updates

  1. resolved

    This issue has now been resolved.

From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-09-24 23:15 UTC, resolved after 2.7 h, 1 update(s).

Title
Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on September 24, 2023QuickBooks Online in September 2023MarkdownJSON