# QuickBooks Online: Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.

> QuickBooks Online status incident “Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.” on 2023-09-24: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2
Last updated: 2023-09-25T01:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-24 23:15 UTC · Resolved: 2023-09-25 01:57 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/7n43fwt9bvf2](https://status.quickbooks.intuit.com/incidents/7n43fwt9bvf2)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-09-25 01:57 UTC: This issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-09-24 23:15 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2
- Citation: QuickBooks Online, “Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.” (2023-09-24 23:15 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”. (2023-09-24)](https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/7n43fwt9bvf2.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/7n43fwt9bvf2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:04:27.464Z