rewindex

Outages by dayAugust 21, 2023

Outages on August 21, 2023

UTC day 2023-08-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

38incidents started
8labelled major or critical
27vendors with a new incident
7still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 26 · No impact listed 4 · 15 maintenance

Incidents started this day 38

VendorIncidentImpactStartedResolvedStatus
TypeformTypeform Embed - UnavailableCritical (8 min)resolved
Box[Major] Customers may have experienced issues using Box SignMajor (0 min)resolved
MattermostIncident with workspace loginsMajor (1.3 h)resolved
Grafana CloudInvestigating issues with accessing some Grafana Instances in prod-eu-west-0Major (1.1 h)resolved
ConfluentExperiencing outage in Azure in the East US regionMajor (7 d)resolved
JFrogXray degraded performance due a database issuesMajor (44 h)resolved
Linode (Akamai)Connectivity Issue - MumbaiMajor (5.1 h)resolved
ConfluentConfluent Cloud Metrics are delayedMajor (4.0 h)resolved
XeroGlobal: Xero - customers may be experiencing slownessMinor (1.1 h)resolved
AircallConnectivity Issue - Some users are stuck in callsMinor (1.5 h)resolved
TwilioDelays and Failures Provisioning 10DLCs with US CarriersMinor (7.1 h)resolved
SinchDelivery Issue Tunisia - OoredooMinor (18 h)resolved
VonageTunisia SMS - Delivery degradation towards Ooredoo networkMinor (6.5 h)resolved
TwilioSMS Delivery Delays to Bouygues Telecom Network in FranceMinor (2.4 h)resolved
VonageFrance SMS - Delivery Degradation Towards Bouygues NetworkMinor (37 min)resolved
MatillionAgents Unable to Schedule in the US RegionMinor (0 min)resolved
HotjarIncreased latency on insights applicationMinor (1.1 h)resolved
HotjarSlack and Zapier messages are delayedMinor (42 min)resolved
PitchIssues with Icon8 iconsMinor (52 min)resolved
SnykRecurring Tests failing to startMinor (19 h)resolved
TwilioSMS Delivery Delays to CTBC Network In BrazilMinor (5.3 h)resolved
TwilioBroken Links in Twilio Console When Clicking on a Number in a Messaging Service Sender PoolMinor (3.5 h)resolved
GitHub CopilotIncident with ActionsMinor (1.2 h)resolved
GitHubIncident with ActionsMinor (1.2 h)resolved
TwilioPage Down A2P Compliance ReportMinor (56 min)resolved
TwilioSuper SIM Connection Event DelaysMinor (4.7 h)resolved
Dropbox SignSome signature requests with group signers are missing fieldsMinor (3.5 h)resolved
RenderInconsistent metrics for some users in OregonMinor (1.0 h)resolved
QuickBooks OnlineSome customers are not receiving their Multi-factor Authentication codeMinor (38 min)resolved
SinchDelivery Issue Brazil - ClaroMinor (1.6 h)resolved
ActiveCampaignMalformed tracking links on Campaign Sends via AutomationsMinor (2.1 h)resolved
VantaLarger customers may run into errors with People page, Access page, and Identity Provider group imports.Minor (28 min)resolved
TwilioTwilio.com Blogs, Documentation, and CodeExhange are Not AccessibleMinor (3.2 h)resolved
KeeperFirefox extension update 16.6.2 - ResolvedMinor (3 d)resolved
SinchSite US7 - Connectivity issuesNo impact listed (0 min)resolved
GustoAll customers are experiencing high wait timesNo impact listed (1.1 h)resolved
BandwidthV2 Voice Network IncidentNo impact listed (0 min)resolved
KlaviyoDelays in SFTP file ingestion.No impact listed (55 min)resolved

Still open from earlier days 7

VendorIncidentImpactStartedResolvedStatus
Scaleway[DBAAS] Action stuck on FR-Par-1Minor (19 d)resolved
KeeperFirefox browser extension issue with 16.6.0Minor (5 d)resolved
VonageService Issue in Platform : Messages APIMinor (6 d)resolved
RenderSome Datadog metrics are missing for Postgres databasesMinor (7 d)resolved
TwilioWhatsApp Registration and Template Status IssuesMinor (6 d)resolved
AkamaiEdge Delivery issues in North AmericaMinor (4 d)resolved
TwilioSMS Delivery Delays to and from Cell C Network in South Africa via Domestic LongcodesMinor (28 h)resolved

Maintenance 15

VendorIncidentImpactStartedResolvedStatus
Heap[Scheduled] Routine infrastructure maintenanceMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure Australia EastMaintenance (15 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure East AsiaMaintenance (15 h)resolved
Bandwidth[Scheduled] Voice Maintenance - SingaporeMaintenance (1.0 h)resolved
Braze[Scheduled] US-05 Database MaintenanceMaintenance (58 min)resolved
Twilio[Scheduled] Indonesia SMS Carrier Maintenance - H3GMaintenance (4.0 h)resolved
Vonage[Scheduled] Indonesia SMS - Planned maintenance affecting PT Hutchison 3 IndonesiaMaintenance (4.0 h)resolved
Braze[Scheduled] EU-02 Database MaintenanceMaintenance (1.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - BeelineMaintenance (3.0 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure Canada CentralMaintenance (15 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure US EastMaintenance (15 h)resolved
Lever[Scheduled] Scheduled maintenanceMaintenance (2.0 h)resolved
Braze[Scheduled] US-02 Database MaintenanceMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Typeform, Box, Mattermost, Grafana Cloud, Confluent, JFrog, Linode (Akamai), Xero, Aircall, Twilio, Sinch, Vonage.

Cite this

38 vendor-reported incidents started on 2023-08-21 (UTC) across 27 vendors, 8 labelled major or critical by the vendor.

Title
Outages on August 21, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-08-21

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