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Outages by dayAugust 20, 2023

Outages on August 20, 2023

UTC day 2023-08-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

11incidents started
2labelled major or critical
9vendors with a new incident
7still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 6 · No impact listed 3 · 6 maintenance

Incidents started this day 11

VendorIncidentImpactStartedResolvedStatus
GorgiasNot receiving any Facebook posts or Facebook Messenger webhooksCritical (6.6 h)resolved
GorgiasPartial Email outageMajor (6.3 h)resolved
SinchDelivery Issue Chile - Entel PCSMinor (2.0 h)resolved
WizIntermittent login issues - Gov-us1Minor (4 min)resolved
TwilioSMS Delivery Delays to Multiple Network's in South AfricaMinor (2.7 h)resolved
MuxIngest and MP4 creation delaysMinor (4.1 h)resolved
DiscordIncreased API latencyMinor (38 min)resolved
TwilioSMS Delivery Delays to and from Cell C Network in South Africa via Domestic LongcodesMinor (28 h)resolved
VonageEnterprise archive server failed in EU-CENTRAL-1.No impact listed (0 min)resolved
GreenhouseHarvest APINo impact listed (0 min)resolved
ContentfulBrief error spike on Management APINo impact listed (0 min)resolved

Still open from earlier days 7

VendorIncidentImpactStartedResolvedStatus
Scaleway[DBAAS] Action stuck on FR-Par-1Minor (19 d)resolved
KeeperFirefox browser extension issue with 16.6.0Minor (5 d)resolved
VonageService Issue in Platform : Messages APIMinor (6 d)resolved
RenderSome Datadog metrics are missing for Postgres databasesMinor (7 d)resolved
TwilioWhatsApp Registration and Template Status IssuesMinor (6 d)resolved
AkamaiEdge Delivery issues in North AmericaMinor (4 d)resolved
VonageLibya SMS - Degradation towards the network Libyana MobileMinor (22 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] Sinch Contact Pro Quarterly Maintenance - NAMaintenance (30 h)resolved
Twilio[Scheduled] Canada Account Security Service Partner MaintenanceMaintenance (11 h)resolved
New Relic[Scheduled] Scheduled Maintenance for the US and EU Region - August 20thMaintenance (46 min)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure West EuropeMaintenance (8.0 h)resolved
Gusto[Scheduled] Core Database MaintenanceMaintenance (43 min)resolved
Amplitude[Scheduled] OAuth System MaintenanceMaintenance (34 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, Sinch, Wiz, Twilio, Mux, Discord, Vonage, Greenhouse, Contentful.

Cite this

11 vendor-reported incidents started on 2023-08-20 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

Title
Outages on August 20, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-08-20

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