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CompaniesGorgiasMonthly reportsAugust 2023

Gorgias in August 2023: incidents, uptime and changes

5incidents posted
3labelled major or critical
96.17%free of major/critical
95.31%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 28 h 28 min, incident time 34 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Not receiving any Facebook posts or Facebook Messenger webhooksCritical6.6 hresolved08-20
Partial Email outageMajor6.3 hresolved08-20
Instagram comments are not creating Tickets in GorgiasMajor22 hresolved08-29

Other incidents 2

IncidentImpactStartedDurationStatusDay
Views filters could be out of dateMinor3.2 hresolved08-10
Outdated search results in ticket search and views filtersMinor3.1 hresolved08-11

Cite this

Gorgias posted 5 status incidents in August 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in August 2023
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2023/08

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