# Gorgias in August 2023: incidents, uptime and changes

> Gorgias in August 2023: 5 incidents on its status page (3 major or critical), 96.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 2
- Uptime (vendor-reported): 96.17% free of major/critical incidents, 95.31% free of any incident; outage time 28 h 28 min, incident time 34 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/gorgias/2023/07.md) · Next: [September 2023](https://rewindex.com/company/gorgias/2023/09.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Not receiving any Facebook posts or Facebook Messenger webhooks](https://rewindex.com/company/gorgias/incidents/s1959bzb7w3m.md) | critical | 2023-08-20 09:24 UTC | 2023-08-20 16:00 UTC | 6.6 h | resolved |
| [Partial Email outage](https://rewindex.com/company/gorgias/incidents/1d6ffw66ss28.md) | major | 2023-08-20 09:41 UTC | 2023-08-20 16:00 UTC | 6.3 h | resolved |
| [Instagram comments are not creating Tickets in Gorgias](https://rewindex.com/company/gorgias/incidents/yd9ztcy8ysby.md) | major | 2023-08-29 09:17 UTC | 2023-08-30 07:09 UTC | 22 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Views filters could be out of date](https://rewindex.com/company/gorgias/incidents/t3n2ddq15pf2.md) | minor | 2023-08-10 15:38 UTC | 2023-08-10 18:51 UTC | 3.2 h | resolved |
| [Outdated search results in ticket search and views filters](https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j.md) | minor | 2023-08-11 15:57 UTC | 2023-08-11 19:06 UTC | 3.1 h | resolved |
| [Not receiving any Facebook posts or Facebook Messenger webhooks](https://rewindex.com/company/gorgias/incidents/s1959bzb7w3m.md) | critical | 2023-08-20 09:24 UTC | 2023-08-20 16:00 UTC | 6.6 h | resolved |
| [Partial Email outage](https://rewindex.com/company/gorgias/incidents/1d6ffw66ss28.md) | major | 2023-08-20 09:41 UTC | 2023-08-20 16:00 UTC | 6.3 h | resolved |
| [Instagram comments are not creating Tickets in Gorgias](https://rewindex.com/company/gorgias/incidents/yd9ztcy8ysby.md) | major | 2023-08-29 09:17 UTC | 2023-08-30 07:09 UTC | 22 h | resolved |

## Cite this

Gorgias posted 5 status incidents in August 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2023/08
- Citation: Gorgias, “Gorgias in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2023/08 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in August 2023 (2023-08-01)](https://rewindex.com/company/gorgias/2023/08)`


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Canonical: https://rewindex.com/company/gorgias/2023/08 · Markdown: https://rewindex.com/company/gorgias/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:45.455Z