Outages by dayAugust 29, 2023

Outages on August 29, 2023

UTC day 2023-08-29 (Aug 29, 2023, 00:00 to Aug 29, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

61incidents started

11labelled major or critical

27vendors with a new incident

11still open from earlier days

By vendor label: Critical 3 · Major 8 · Minor 38 · No impact listed 12 · 19 maintenance

Incidents started this day 61

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Global: Workpapers - customers unable to access	Critical	00:07	06:47 (6.7 h)	resolved
v0	Elevated Serverless Function Errors in Fra1	Critical	17:55	18:34 (39 min)	resolved
Vercel	Elevated Serverless Function Errors in Fra1	Critical	17:55	18:34 (39 min)	resolved
WorkOS	Experience degraded performance for SSO	Major	02:11	02:59 (48 min)	resolved
Gorgias	Instagram comments are not creating Tickets in Gorgias	Major	09:17	Aug 30, 2023, 07:09 (22 h)	resolved
Scaleway	[Serverless]-Serverless functions cannot be created or updated	Major	16:19	16:25 (6 min)	resolved
Grafana Cloud	Compactor Delays and Read Errors	Major	17:25	21:09 (3.7 h)	resolved
Hex	Kernel instability 08/29/23	Major	19:30	22:21 (2.9 h)	resolved
Scaleway	[SUPPORT]-Support unavailable	Major	20:12	Aug 30, 2023, 17:53 (22 h)	resolved
Mezmo	Web UI is unresponsive and ingestion of log lines halted	Major	21:01	Aug 30, 2023, 00:17 (3.3 h)	postmortem
Iterable	Unable to Save Templates	Major	23:57	Aug 30, 2023, 02:18 (2.4 h)	resolved
Twilio	SMS Delivery Delays From Australia Subscribers to a Subset of Twilio Australia Phone Numbers	Minor	01:51	04:31 (2.7 h)	resolved
GitHub Copilot	Incident with Actions, Pull Requests and Webhooks	Minor	01:59	02:36 (37 min)	resolved
GitHub	Incident with Actions, Pull Requests and Webhooks	Minor	01:59	02:36 (37 min)	resolved
Confluent	Confluent Cloud Metrics are currently delayed	Minor	06:17	10:27 (4.2 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Mexico via Registered Sender Ids and Long codes	Minor	07:58	11:57 (4.0 h)	resolved
Twilio	SMS Delivery Delays To Orange Network In Cameroon	Minor	09:08	Aug 30, 2023, 03:37 (18 h)	resolved
Xero	AU: Superannuation - Some customers receiving errors	Minor	09:39	12:23 (2.7 h)	resolved
Xero	Global: Hubdoc - Documents not publishing	Minor	10:13	12:55 (2.7 h)	resolved
Xero	Xero - Customers may be experiencing degraded performance	Minor	11:14	12:47 (1.6 h)	resolved
Twilio	SMS Delivery Failures to MTN Network in Nigeria	Minor	12:07	16:03 (3.9 h)	resolved
Sinch	Delivery Issue Nigeria - MTN	Minor	12:18	14:12 (1.9 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	12:27	15:43 (3.3 h)	resolved
Twilio	Hosted Numbers Moving to Action Required	Minor	14:39	18:02 (3.4 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Multiple Cities	Minor	14:43	Aug 30, 2023, 21:51 (31 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	14:52	14:55 (3 min)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	14:52	14:55 (3 min)	resolved
Deepgram	[Deepgram API] Elevated Whisper Error Rates	Minor	14:52	14:55 (3 min)	resolved
Heap	App Latency	Minor	14:57	15:18 (21 min)	resolved
GitHub Copilot	Incident with Codespaces	Minor	15:13	15:35 (22 min)	resolved
GitHub	Incident with Codespaces	Minor	15:13	15:35 (22 min)	resolved
Vonage	Nigeria SMS - SMS latency towards MTN network	Minor	16:04	20:57 (4.9 h)	resolved
GitHub Copilot	We are investigating reports of degraded performance.	Minor	16:05	16:16 (11 min)	resolved
GitHub	We are investigating reports of degraded performance.	Minor	16:05	16:16 (11 min)	resolved
Sinch	Delivery Issue USA - US-Cellular	Minor	17:26	22:08 (4.7 h)	resolved
GitHub Copilot	Incident with Webhooks	Minor	17:29	21:58 (4.5 h)	resolved
GitHub	Incident with Webhooks	Minor	17:29	21:58 (4.5 h)	resolved
Render	Some databases unavailable in Singapore	Minor	17:30	17:30 (0 min)	resolved
v0	Incident with Github Webhooks	Minor	18:06	Aug 30, 2023, 21:58 (28 h)	resolved
Vercel	Incident with Github Webhooks	Minor	18:06	Aug 30, 2023, 21:58 (28 h)	resolved
Twilio	SMS Delivery Failures to T-Mobile Network in the US for a Subset of Short Codes	Minor	18:11	23:58 (5.8 h)	resolved
CircleCI	Delays with Builds Triggering	Minor	18:38	22:46 (4.1 h)	resolved
Twilio	SMS Delivery Delays To US Cellular Corp Network In US Over A Subset Of Shortcodes	Minor	19:13	23:50 (4.6 h)	resolved
Pendo	Resource Center Announcement Guides Temporarily Uneditable	Minor	21:06	22:40 (1.6 h)	resolved
Help Scout	Possible Webhook Delays	Minor	21:51	22:41 (50 min)	resolved
Xero	Global: XPM - customers may be experiencing degraded performance	Minor	21:54	22:30 (36 min)	resolved
Snyk	Snyk Code (SAST) scans are getting degraded	Minor	21:56	Aug 31, 2023, 06:33 (33 h)	resolved
Sinch	Issues with our authentication services	Minor	22:44	Aug 30, 2023, 04:44 (6.0 h)	resolved
Xero	AU: AU Tax - Some customers are unable to file returns	Minor	23:37	23:52 (15 min)	resolved
v0	Issue with GitHub Deployment	No impact listed	01:30	01:30 (0 min)	resolved
Vercel	Issue with GitHub Deployment	No impact listed	01:30	01:30 (0 min)	resolved
v0	Elevated Error Rates with SAML Authentication	No impact listed	01:47	05:25 (3.6 h)	resolved
Vercel	Elevated Error Rates with SAML Authentication	No impact listed	01:47	05:25 (3.6 h)	resolved
BigCommerce	Availability Issues	No impact listed	04:33	04:48 (15 min)	resolved
Vonage	Service Issue in Platform	No impact listed	15:52	17:44 (1.9 h)	resolved
Mailgun	Increased errors on /message API	No impact listed	16:08	16:35 (27 min)	resolved
Elastic Cloud	Delay activating new GCP Marketplace customers	No impact listed	16:57	19:04 (2.1 h)	resolved
Bandwidth	BW US Network Impairment - HTTP V2 Voice Network	No impact listed	17:00	17:00 (0 min)	resolved
Twilio	WhatsApp Messages Delays	No impact listed	18:33	18:33 (0 min)	resolved
Twilio	Voice Recordings Throwing 500 Errors	No impact listed	21:46	21:46 (0 min)	resolved
Vonage	Experience Composer render errors	No impact listed	22:34	22:56 (22 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	Search results are out of date	Critical	Aug 28, 2023, 21:53	Aug 30, 2023, 08:26 (35 h)	resolved
Sinch	Delivery Issue Vodafone - Italy	Major	Aug 27, 2023, 14:44	10:56 (44 h)	resolved
Scaleway	[LiveChat] - LiveChat display anomaly.	Minor	Aug 23, 2023, 08:31	07:40 (6 d)	resolved
Akamai	Akamai Control Center Issues	Minor	Aug 28, 2023, 05:10	Aug 31, 2023, 00:33 (3 d)	resolved
Bandwidth	Singapore Intermittent Calling Incident	Minor	Aug 28, 2023, 10:18	01:05 (15 h)	resolved
Sinch	Delivery Issue Venezuela - Digitel	Minor	Aug 28, 2023, 13:03	01:11 (12 h)	resolved
Vonage	Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	Aug 28, 2023, 13:17	01:30 (12 h)	resolved
Twilio	SMS Delivery Delay to Digitel C.A Network In Venezuela	Minor	Aug 28, 2023, 14:00	01:16 (11 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	Aug 28, 2023, 20:32	04:08 (7.6 h)	resolved
Bitrise	Github Connection Errors	No impact listed	Aug 24, 2023, 15:06	Sep 22, 2023, 13:55 (29 d)	resolved
Jira	Mentions on Jira cards are not sending notifications	No impact listed	Aug 28, 2023, 07:29	Sep 20, 2023, 00:50 (23 d)	resolved

Maintenance 19

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] DI LTE & GRX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number# INC000010397279	Maintenance	02:00	06:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T	Maintenance	02:00	09:00 (7.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - Verizon Wireless	Maintenance	03:01	07:00 (4.0 h)	resolved
Braze	[Scheduled] US-01 Database Maintenance	Maintenance	03:01	04:00 (59 min)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Mexico	Maintenance	04:00	05:02 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - U.S. Cellular	Maintenance	05:02	10:01 (5.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10664	Maintenance	06:01	10:01 (4.0 h)	resolved
Sinch	[Scheduled] Emergency maintenance AU1	Maintenance	06:01	08:00 (2.0 h)	resolved
Sinch	[Scheduled] E3 API Requiring Client changes	Maintenance	07:00	08:00 (1.0 h)	resolved
Scaleway	[Scheduled] [Instance] - Par-1 Render-S migration	Maintenance	08:00	12:00 (4.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:01	11:00 (59 min)	resolved
Sinch	[Scheduled] Emergency maintenance AU2	Maintenance	11:00	13:00 (2.0 h)	resolved
Twilio	[Scheduled] Australia Voice Carrier Partner Maintenance	Maintenance	13:00	13:31 (31 min)	resolved
Vonage	[Scheduled] Australia Voice - Maintenance affecting Long Virtual Numbers	Maintenance	13:00	13:31 (31 min)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Belgium	Maintenance	18:00	20:00 (2.0 h)	resolved
Twilio	[Scheduled] France Voice and SMS Carrier Partner Maintenance	Maintenance	20:00	Aug 30, 2023, 01:00 (5.0 h)	resolved
Vonage	[Scheduled] France SMS & Voice - Planned maintenance affecting LEGOS	Maintenance	20:00	Aug 30, 2023, 01:00 (5.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	22:02 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, v0, Vercel, WorkOS, Gorgias, Scaleway, Grafana Cloud, Hex, Mezmo, Iterable, Twilio, GitHub Copilot.

Cite this

61 vendor-reported incidents started on 2023-08-29 (UTC) across 27 vendors, 11 labelled major or critical by the vendor.

Title: Outages on August 29, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-29 00:00 UTC
URL: https://rewindex.com/outages/2023-08-29

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