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Hex: Kernel instability 08/29/23

Impact: majorStatus: resolvedStarted Resolved (2.9 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Hex reported a major outage affecting Data Connections and Kernels, starting 2023-08-29 19:30 UTC and resolved at 2023-08-29 22:21 UTC, lasting 2 h 51 min. Hex said it identified the issue and worked with its hosting provider to resolve it, but did not state a specific cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data ConnectionsKernels

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate the issue and are working with upstream providers to identify and resolve the outage.

  3. identified

    The issue has been identified and we are working with our hosting provider to resolve the issue.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON