Changes / Hex / Kernel instability 08/29/23
Hex: Major incident: Kernel instability 08/29/23
Summary
Hex reported a major outage affecting Data Connections and Kernels, starting 2023-08-29 19:30 UTC and resolved at 2023-08-29 22:21 UTC, lasting 2 h 51 min. Hex said it identified the issue and worked with its hosting provider to resolve it, but did not state a specific cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Kernel instability 08/29/23
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After: major
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After: resolved
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After: 2023-08-29 19:30 UTC
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After: 2023-08-29 22:21 UTC
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After: Data Connections, Kernels
Before: not present
After: We are currently investigating this issue.
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After: We are continuing to investigate the issue and are working with upstream providers to identify and resolve the outage.
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After: The issue has been identified and we are working with our hosting provider to resolve the issue.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Kernel instability 08/29/23 (this change) Hex reported a major outage affecting Data Connections and Kernels, starting 2023-08-29 19:30 UTC and resolved at 2023-08-29 22:21 UTC, lasting 2 h 51 min. Hex said it identified the issue and worked with its hosting provider to resolve it, but did not state a specific cause or fix. | Major incident |