| Impact of AWS Issues | minor | 9.1 h |
| Search performance issues | major | 58 min |
| Problems with Search | none | 3.0 h |
| Issue with Search | critical | 2.0 h |
| Intermittent issues | minor | 42 min |
| Log availability and search performance temporarily degraded | none | 2.3 h |
| Issues accessing logs in boards and screens | minor | 1.8 h |
| Intermittent Pipeline Service Degradation | minor | 2.1 h |
| Unable to view the logs | major | 56 min |
| New logs are not available for some accounts | minor | 24 min |
| Intermittent Pipeline Service Degradation | minor | 2.9 h |
| Pipeline Web UI is Unresponsive | critical | 19 h |
| Intermittent user session timeouts, requiring periodic re-authentication | minor | 1.2 h |
| Web UI is unresponsive and ingestion of log lines halted | major | 3.3 h |
| User sessions are timing out and customers are required to login again | minor | 2.8 h |
| The Web UI is not accessible | critical | 9 min |
| Searches are running slowly | major | 3 min |
| Intermittent delays loading Web UI and running searches | major | 5.3 h |
| Degraded performance for WebUI, Ingestion, Alerting, Searching, Live Tail, Graphing, and Timelines | minor | 1.1 h |
| Some customers' logs are not currently being processed | major | 35 min |
| Log lines not ingested | critical | 21 min |
| Alerts not triggering | critical | 9 min |
| Ingestion of new logs to our Syslog endpoint – for logs sent using a custom port, only – is intermittently delayed | none | 47 h |
| Ingestion of new logs — for Syslog only - Partial Outage | major | 58 min |
| Ingestion of new logs — for Syslog only - is intermittently failing | major | 34 min |
| Some logs submitted over syslog using custom ports are not being correctly formatted and are not available for Alerting, Searching, Timelines, Graphs, and Live Tail. | major | 2.0 h |
| Delays in Alerting, Searching, Live Tail, Graphing, and Timelines. WebUI intermittently unavailable. | none | 1.0 h |
| Ingestion, Searching, Live Tail, Alerting, Graphing, and Timelines Delays | critical | 1.1 h |
| Many services briefly halted due to Cloud Provider incident | none | 1.7 h |
| Web UI and Ingestion are intermittently unavailable. Alerting is halted and new Live Tail sessions can't be started. | minor | 2.4 h |
| Live Tail and Searching Delays | minor | 1.2 h |
| Alerting, Searching, Live Tail, Graphing, and Timelines Delays | minor | 24 h |
| Indexing, Livetail Performance, Search, and Alerting Delays | minor | 7.1 h |
| Web App is Unreachable | none | -32 min |
| Emails Are Not Being Sent | major | 5.2 h |
| Some customers are not able to login to our UI | major | 54 min |
| Email Alerts Are Not Being Sent | major | 1.1 h |
| Search and Live Tail Intermittent Failures | major | 6.9 h |
| Issue with search | none | 0 min |
| Search and Live Tail Intermittent Failures | none | 6.8 h |
| Searches not returning results | minor | 47 min |
| Search performance degraded. | major | 3 d |
| Web UI is temporarily unavailable | major | 27 min |
| LogDNA Web UI is unresponsive | major | 2.9 h |
| For some customers, newly submitted logs are only appearing in the UI after long delays | minor | 5 d |
| Logs are not searchable in web app | major | 21 min |
| Indexing Delay | minor | 7.9 h |
| Web UI unavailable and ingestion has stopped | critical | 22 min |
| Service Unavailable | minor | 2 d |
| Webapp Unavailable | major | 8 min |
| Ingestion Failures | critical | 30 min |
| Investigation on slow ingestions | minor | 5 d |
| Archives run on an hourly basis are delayed | minor | 47 h |
| Archiving Delays | minor | 36 min |
| Drop-down filter menu is not visible | minor | 43 min |
| Webapp unavailable | major | 2.0 h |
| Issue auto populating values on search bar and graphing | minor | 15 h |
| CLI livetail is not functioning | none | 2.0 h |
| Parsing Delay | minor | 3.9 h |
| Livetail Performance Degraded; Search, and Alerting Delays | minor | 7.0 h |
| Delay/Missing Alerts | none | 22 min |
| Live Tail may not be working | none | 1.9 h |
| Indexing, Graphing and Board Delays | minor | 1.0 h |
| Indexing, Graphing and Board Delays | minor | 27 min |
| Alerting Delays | minor | 15 min |
| Alerting Delays | minor | 18 min |
| Live tail and Indexing Delay | minor | 2.3 h |
| Indexing Delay | major | 5 d |
| Indexing Delay | none | 2.8 h |
| AddTrust External CA Root Expiration | critical | 3 d |
| Indexing delay | minor | 2.5 h |
| Indexing delay | minor | 3.0 h |
| Indexing Delay | minor | 3.2 h |
| Ingestion Delay | minor | 2.4 h |
| Alerting Delay | minor | 0 min |
| Indexing Delay | minor | 1.7 h |
| Alerting Delay | minor | 8 min |
| Logdna.com is currently unavailable | none | 20 min |
| Indexing Delays - May 6, 20:15 UTC | minor | 3.0 h |
| Archiving Delays | minor | 4 d |
| Live Tail and Indexing Delays | minor | 28 h |
| Indexing delay | minor | 4.0 h |
| Indexing delay | minor | 9.1 h |
| Cannot send to Syslog endpoints | major | 16 h |
| Indexing de,ay | minor | 2.7 h |
| Hindered web app acess for a small number of customers | minor | 8.3 h |
| Indexing delay | minor | 3 d |
| Indexing Delay | minor | 45 h |
| Indexing delay | minor | 25 h |
| Live Tail and Search Delays - 02-28-2020 20:46 UTC . | minor | 1.7 h |
| Hourly Archives Delayed: 02-28-2020 03:25 UTC | minor | 11 h |
| Indexing delay | none | 13 h |
| Intermittent Issues with Alerts | none | 7 d |
| Daily archiving is delayed. | minor | 22 h |
| Indexing lag due to multiple node failures | major | 24 h |
| Export API is currently down | critical | 4.1 h |
| Indexing, Alerting and Graphing Delays | minor | 50 min |
| Search Issues | major | 2.4 h |
| Indexing and livetail Delay | minor | 1.2 h |
| Indexing, Live Tail, Alerting and Graphing Delays | none | 1.0 h |