Mezmo: Search performance issues
Mezmo reported major Search and Livetail performance issues in Log Analysis from 2025-09-15 20:18 UTC to 2025-09-15 21:16 UTC, lasting 58 min. Data continued to be ingested, indexed, and retained, but displayed slowly in live tail; Mezmo confirmed Search performance was back to normal at resolution.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Log Analysis - SearchSearchLivetailLog Analysis - Livetail
Timeline of updates
- identified
We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.
- monitoring
Search performance should be returning to normal. You may notice some degraded performance.
- resolved
The issues with Search in Live Tail have been resolved, and Search performance is back to normal.
Rewindex changes for this incident
- Major incident: Search performance issues 2025-09-15 20:18 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mezmo profile · Recent Mezmo incidents · Markdown · JSON