Companies / Mezmo / incidents

Mezmo: Problems with Search

Affected components: Log Analysis - SearchSearchLivetailLog Analysis - Livetail

Timeline of updates

1. identified2025-09-09 20:49 UTC

   Apologies Mezmo customers as we are again experiencing problems with our Search Engine and live tail. We have identified the problem and are actively working to fix it now.

2. identified2025-09-09 21:04 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2025-09-09 23:51 UTC

   At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences. We sincerely apologize for the impacts this incident may have had to your services.

4. resolved2025-09-09 23:52 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mezmo profile · Recent Mezmo incidents · Markdown · JSON