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CompaniesHelp ScoutIncidents

Help Scout: Possible Webhook Delays

MinorStatus: resolvedStarted Resolved (50 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Webhooks should be performing as expected now -- you should no longer experience delays. Thanks for your patience today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-08-29 21:51 UTC, resolved after 50 min, 1 update(s).

Title
Possible Webhook Delays
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n

Help Scout profileRecent Help Scout incidentsAll outages on August 29, 2023Help Scout in August 2023MarkdownJSON