CompaniesHelp ScoutMonthly reportsAugust 2023
Help Scout in August 2023: incidents, uptime and changes
4incidents posted
0labelled major or critical
100%free of major/critical
99.79%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 1 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 2 · No impact listed 2
Incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded performance | Minor | 41 min | resolved | 08-07 | |
| Degraded Performance | No impact listed | 0 min | resolved | 08-13 | |
| Closed folder was loading blank page | No impact listed | 0 min | resolved | 08-15 | |
| Possible Webhook Delays | Minor | 50 min | resolved | 08-29 |
Maintenance 2
Show scheduled maintenance
Cite this
Help Scout posted 4 status incidents in August 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in August 2023
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2023/08