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CompaniesHelp ScoutIncidents

Help Scout: Degraded Performance

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Some Users were experiencing slow page loads, timeouts and errors across the web app, but it's now running smoothly. Apologies for the disruption and thank you for your patience.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2023-08-13 00:09 UTC, resolved after 0 min, 1 update(s).

Title
Degraded Performance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/826rz650dh61

Help Scout profileRecent Help Scout incidentsAll outages on August 13, 2023Help Scout in August 2023MarkdownJSON