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CompaniesHelp ScoutIncidents

Help Scout: Closed folder was loading blank page

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We encountered an issue where the Closed folder loaded a blank page instead of the Closed conversations. We've since resolved this issue and we apologize for the disruption today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2023-08-15 18:26 UTC, resolved after 0 min, 1 update(s).

Title
Closed folder was loading blank page
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/q1ylk1l1zn0f

Help Scout profileRecent Help Scout incidentsAll outages on August 15, 2023Help Scout in August 2023MarkdownJSON