# Help Scout: Possible Webhook Delays

> Help Scout status incident “Possible Webhook Delays” on 2023-08-29: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n
Last updated: 2023-08-29T22:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-29 21:51 UTC · Resolved: 2023-08-29 22:41 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/htzgfg5sk62n](https://status.helpscout.com/incidents/htzgfg5sk62n)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-08-29 22:41 UTC: Webhooks should be performing as expected now -- you should no longer experience delays. Thanks for your patience today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-08-29 21:51 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n
- Citation: Help Scout, “Possible Webhook Delays” (2023-08-29 21:51 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n (CC BY 4.0).
- Markdown link: `[Help Scout: Possible Webhook Delays (2023-08-29)](https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n)`


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Canonical: https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n · Markdown: https://rewindex.com/company/help-scout/incidents/htzgfg5sk62n.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/htzgfg5sk62n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:59:53.606Z