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CompaniesIterableMonthly reportsAugust 2023

Iterable in August 2023: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.68%free of major/critical
99.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 21 min, incident time 6 h 40 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Unable to Save TemplatesMajor2.4 hresolved08-29

Other incidents 4

IncidentImpactStartedDurationStatusDay
Ingestion lag on C11Minor1.2 hresolved08-22
User updates, user deletions, list uploads, custom event, and journey processing delaysMinor56 minresolved08-22
Journey processing issues across clustersNo impact listed4.0 hresolved08-27
Users are having issues accessing and saving journeys and campaigns.Minor2.1 hresolved08-30

Cite this

Iterable posted 5 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Iterable in August 2023
Vendor
Iterable
Date
URL
https://rewindex.com/company/iterable/2023/08

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