CompaniesGrafana CloudMonthly reportsAugust 2023
Grafana Cloud in August 2023: incidents, uptime and changes
Vendor-reported outage time 10 h 48 min, incident time 44 h 46 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 7 · No impact listed 6
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Experiencing issues with Confluent Cloud Integration | Major | 4.1 h | resolved | 08-02 | |
| Investigating issue with Grafana Cloud Logs Ruler | Major | 32 min | resolved | 08-11 | |
| Investigating issues with accessing some Grafana Instances in prod-eu-west-0 | Major | 1.1 h | resolved | 08-21 | |
| Compactor Delays and Read Errors | Major | 3.7 h | resolved | 08-29 | |
| Some Instances Failing to Initialize | Major | 1.3 h | resolved | 08-31 |
Other incidents 13
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| CloudWatch Integration - Issues Ingesting Metrics | No impact listed | 0 min | resolved | 08-03 | |
| Metric Write Issues - EU West Region | Minor | 2.1 h | resolved | 08-04 | |
| Experiencing issues with load balancers failure | Minor | 1.5 h | resolved | 08-09 | |
| Service Degradation on loki-prod-012 | No impact listed | 0 min | resolved | 08-09 | |
| Service Degradation on loki-prod-012 | No impact listed | 0 min | resolved | 08-09 | |
| Service Disruption | No impact listed | 0 min | resolved | 08-18 | |
| Experiencing read and write failures in eu-west | Minor | 1.2 h | resolved | 08-22 | |
| Issues Starting Instances - US East Region | Minor | 5.2 h | resolved | 08-22 | |
| Cardinality Dashboards & Datasources Missing on New Stacks | Minor | 23 h | resolved | 08-24 | |
| ConfluentCloud API Issues | Minor | 6.3 h | resolved | 08-24 | |
| Issues Writing Logs - EU West Region | No impact listed | 0 min | resolved | 08-25 | |
| Some hosted Grafana instances fail to restart on first try, then succeed on second try | No impact listed | 0 min | resolved | 08-25 | |
| Hosted Grafana Loading Screen Persistent after Initialization | Minor | 56 min | resolved | 08-28 |
Cite this
Grafana Cloud posted 18 status incidents in August 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in August 2023
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2023/08