CompaniesGrafana CloudIncidents
Grafana Cloud: Issues Writing Logs - EU West Region
Timeline of updates
- resolved
Between 13:44-13:51 UTC we observed a high number of errors writing logs to Hosted Loki in the EU West region only. Users who may have encountered this issue would have experienced a 5xx error when attempting to write logs. The issue is now resolved and any write methods (Promtail or Agent) will auto-retry any failed writes. No further updates.
From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Grafana Cloud, started 2023-08-25 14:45 UTC, resolved after 0 min, 1 update(s).
- Title
- Issues Writing Logs - EU West Region
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106
Grafana Cloud profileRecent Grafana Cloud incidentsAll outages on August 25, 2023Grafana Cloud in August 2023MarkdownJSON