# Grafana Cloud: Issues Writing Logs - EU West Region

> Grafana Cloud status incident “Issues Writing Logs - EU West Region” on 2023-08-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106
Last updated: 2023-08-25T14:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-25 14:45 UTC · Resolved: 2023-08-25 14:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/mwft6m6b1106](https://status.grafana.com/incidents/mwft6m6b1106)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-08-25 14:45 UTC: Between 13:44-13:51 UTC we observed a high number of errors writing logs to Hosted Loki in the EU West region only. Users who may have encountered this issue would have experienced a 5xx error when attempting to write logs. The issue is now resolved and any write methods (Promtail or Agent) will auto-retry any failed writes. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2023-08-25 14:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106
- Citation: Grafana Cloud, “Issues Writing Logs - EU West Region” (2023-08-25 14:45 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Issues Writing Logs - EU West Region (2023-08-25)](https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/mwft6m6b1106.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/mwft6m6b1106 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:01:15.224Z