rewindex

Outages by dayAugust 4, 2023

Outages on August 4, 2023

UTC day 2023-08-04 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started
7labelled major or critical
20vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 24 · No impact listed 6 · 3 maintenance

Incidents started this day 37

VendorIncidentImpactStartedResolvedStatus
SegmentLinkedIn Audiences Destination Failing to Deliver MessagesCritical (2.7 h)resolved
MessageBird (Bird)Issue impacting whatsapp channels - ability to send and receive whatsapp messagesMajor (4.0 h)resolved
TwilioWhatsApp Business API Major DisruptionsMajor (1.6 h)resolved
TrelloIntermittent errors during login and Workspace not showing up for some customersMajor (4.6 h)resolved
Claudeclaude.ai down & API partially degradedMajor (2.9 h)resolved
Anthropicclaude.ai down & API partially degradedMajor (2.9 h)resolved
DopplerUnable to fetch secrets from the Doppler dashboard and APIMajor (22 min)postmortem
TwilioSMS Delivery Delays to the Orange Network in the Democratic Republic of the CongoMinor (11 h)resolved
TwilioDelays and Failures Provisioning 10DLCs With US CarriersMinor (3.5 h)resolved
TwilioIntermittent API Lookup Service Timeouts to Multiple CountriesMinor (3.5 h)resolved
VonageBelarus SMS - Degradation affecting MTSMinor (1.9 h)resolved
VonageService issues : Messages API - WhatsApp channelMinor (2.6 h)resolved
Grafana CloudMetric Write Issues - EU West RegionMinor (2.1 h)resolved
TwilioSMS Delivery Delays to NUR Telecom Network in KyrgyzstanMinor (8.4 h)resolved
VonageKyrgyzstan SMS - Delivery degradation towards NurTelecomMinor (7.0 h)resolved
HotjarPerformance issues related to session processingMinor (7.1 h)resolved
WorkOSGeneral API DegradationMinor (1.5 h)resolved
MessageBird (Bird)User are Unable to Use Pre-Verified Numbers to Configure Whatsapp ChannelsMinor (34 min)resolved
SinchDelivery Issue Spain - DigiMobilMinor (3.8 h)resolved
PlivoDelivery delay on inbound\outbound Toll-free SMS in the US towards AT&T phone numbersMinor (3.8 h)resolved
VonageUSA - SMS latency affecting AT&T Toll-Free numbersMinor (4.3 h)resolved
SemgrepMonitoring Slow Scans and Load TimesMinor (6 min)resolved
VonageSpain SMS - Delivery degradation towards DIGI mobil NetworkMinor (3.9 h)resolved
TwilioMMS Delivery Delays to AT&T Network in the USMinor (5.7 h)resolved
TwilioSMS Delivery Delays to Brazil From Registered Sender IDs and Short-codesMinor (8.4 h)resolved
BrexBookkeepers access problemMinor (0 min)resolved
VantaSLA rollout date changed for TestsMinor (3.0 h)resolved
VonageEthiopia SMS - Delivery degradation towards Ethiopian Telecom networkMinor (7.8 h)resolved
SinchDelivery Issue - Lycamobile GermanyMinor (1.4 h)resolved
VonageGermany SMS - Delivery degradation towards Lycamobile networkMinor (20 h)resolved
TwilioSMS Delivery Delays to Ethio Telecom in EthiopiaMinor (15 h)resolved
BandwidthGlobal API IncidentNo impact listed (0 min)resolved
HotjarRecordings are not sent to Slack-integrated channels if a segment is savedNo impact listed (3.1 h)resolved
VonageArchive Server IncidentNo impact listed (10 min)resolved
HoneycombDelay in ingest & query failuresNo impact listed (0 min)resolved
BigCommerceAvailability Issue for EU StoresNo impact listed (0 min)resolved
New RelicNew Relic Support Portal Login IrregularitiesNo impact listed (32 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
CloudinaryAssets failed to link to AkeneoMajor (3 d)resolved
RenderIssues rescheduling and starting maintenanceMinor (19 d)resolved
Scaleway[LB] Load Balancer issueMinor (14 d)resolved
QuickBooks OnlineQBDT customers are getting an error saying they need a “payroll service key"Minor (7 d)resolved
VonageLebanon SMS - Delivery degradation towards Lebanon Touch networkMinor (3 d)resolved
TwilioSMS Delivery Failures to Touch Network in LebanonMinor (2 d)resolved
GrainRecording bot instability due to AWS outageMinor (19 h)resolved
RenderIssues autoscaling in part of our Oregon regionMinor (5 d)resolved

Maintenance 3

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Global Data Center Infrastructure Maintenance - GermanyMaintenance (6.0 h)resolved
Lever[Scheduled] Scheduled MaintenanceMaintenance (30 min)resolved
Lever[Scheduled] Scheduled MaintenanceMaintenance (59 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Segment, MessageBird (Bird), Twilio, Trello, Claude, Anthropic, Doppler, Vonage, Grafana Cloud, Hotjar, WorkOS, Sinch.

Cite this

37 vendor-reported incidents started on 2023-08-04 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

Title
Outages on August 4, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-08-04

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