rewindex

CompaniesGrainIncidents

Grain: Recording bot instability due to AWS outage

MinorStatus: resolvedStarted Resolved (19 h)2 updatesstspg.io (opens in new tab)

Affected components: Grain Recorder

Timeline of updates

  1. investigating

    AWS is experiencing increased API error rates which is impacting the ability of the Grain recording bot to respond to commands and record calls. We are monitoring the AWS outage for updates and potential mitigations.

  2. resolved

    The AWS outage cleared and the recorder has remained stable.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grain, started 2023-08-03 20:55 UTC, resolved after 19 h, 2 update(s).

Title
Recording bot instability due to AWS outage
Vendor
Grain
Date
URL
https://rewindex.com/company/grain/incidents/tm59frf2cd6t

Grain profileRecent Grain incidentsAll outages on August 3, 2023Grain in August 2023MarkdownJSON