Outages by dayAugust 3, 2023

Outages on August 3, 2023

UTC day 2023-08-03 (Aug 3, 2023, 00:00 to Aug 3, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

35incidents started

7labelled major or critical

26vendors with a new incident

11still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 23 · No impact listed 5 · 22 maintenance

Incidents started this day 35

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Connectivity Issues across accounts and devices	Critical	08:55	09:06 (11 min)	resolved
CockroachDB	Serverless intermittent connection failures	Major	01:12	03:53 (2.7 h)	resolved
Greenhouse	Internal job posts not loading	Major	14:37	16:00 (1.4 h)	resolved
Cloudinary	Assets failed to link to Akeneo	Major	17:09	Aug 6, 2023, 06:48 (3 d)	resolved
Dagster	Cannot launch runs in Serverless	Major	20:29	21:23 (54 min)	resolved
CircleCI	Machine and Remote Docker ARM Queuing	Major	20:32	21:01 (29 min)	resolved
Webflow	Intermittent issues loading a small number of hosted sites	Major	22:33	23:08 (35 min)	resolved
Twilio	SMS Delivery Delays to Vietnamobile in Vietnam	Minor	01:08	16:44 (16 h)	resolved
Twilio	Unable to Release Hosted SMS Numbers	Minor	01:23	02:38 (1.3 h)	resolved
Twilio	SMS Delivery Delays to Vala Network in Kosovo	Minor	01:42	10:09 (8.4 h)	resolved
Buildkite	Elevated job queue latency and increased error rates	Minor	01:58	02:31 (33 min)	resolved
Vonage	Vietnam SMS - Degradation affecting Pre-Registered brands on Vietnamobile network	Minor	03:48	11:13 (7.4 h)	resolved
Sinch	Delivery Issue - VietnamMobile - Vietnam	Minor	04:41	13:59 (9.3 h)	resolved
Twilio	SMS Delivery Failures to Touch Network in Lebanon	Minor	12:37	Aug 5, 2023, 21:15 (2 d)	resolved
Linode (Akamai)	Service Issue - Cloud Manager	Minor	12:58	18:49 (5.8 h)	resolved
Gusto	Some companies are seeing double debits for payroll and payments processed through Gusto	Minor	13:32	23:04 (9.5 h)	resolved
Unbounce	Issues with uploading/downloading pages	Minor	13:52	14:18 (26 min)	resolved
Vonage	Video Media API Server Connectivity Issues	Minor	14:04	14:34 (30 min)	resolved
Plivo	Delivery delay on Inbound/Outbound toll-free SMS towards the US and Canada phone numbers : AT&T	Minor	16:28	20:24 (3.9 h)	resolved
Twilio	WhatsApp Senders Unable to Send or Receive Messages	Minor	16:28	21:30 (5.0 h)	resolved
Vonage	USA - SMS latency affecting AT&T Toll-Free numbers	Minor	16:39	21:14 (4.6 h)	resolved
ActiveCampaign	Engineers have detected intermittent errors and performance degradation throughout the platform	Minor	17:33	18:00 (27 min)	resolved
v0	Increase in Queued Builds	Minor	20:22	21:56 (1.6 h)	resolved
Vercel	Increase in Queued Builds	Minor	20:22	21:56 (1.6 h)	resolved
Snowflake	38 Deployments Affected: INC0089488	Minor	20:54	21:40 (46 min)	resolved
Grain	Recording bot instability due to AWS outage	Minor	20:55	Aug 4, 2023, 15:36 (19 h)	resolved
Matillion	Matillion data loader service degraded	Minor	20:57	21:16 (19 min)	resolved
npm	Degraded performance while installing packages	Minor	21:12	23:00 (1.8 h)	resolved
Render	Issues autoscaling in part of our Oregon region	Minor	21:50	Aug 9, 2023, 00:10 (5 d)	resolved
Sinch	Delivery Issue - Lycamobile Germany	Minor	22:15	23:47 (1.5 h)	resolved
Hotjar	Some Recordings are not sending to Zapier	No impact listed	11:10	14:24 (3.2 h)	resolved
Vonage	Multi-part SMS Issue	No impact listed	11:14	11:14 (0 min)	resolved
Grafana Cloud	CloudWatch Integration - Issues Ingesting Metrics	No impact listed	15:55	15:55 (0 min)	resolved
Discord	Increased API Errors	No impact listed	16:03	16:25 (22 min)	resolved
Twilio	On Call Engineers are Investigating an issue with SMS Delivery Delays To Subset of Twilio Short Code In Mexico	No impact listed	19:48	19:55 (7 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Issue - Cloud Manager and API	Critical	Aug 1, 2023, 22:43	14:13 (40 h)	resolved
Vanta	Users experiencing 504 Gateway Time-out Error in Vanta	Critical	Aug 2, 2023, 18:33	00:26 (5.9 h)	resolved
Render	Issues rescheduling and starting maintenance	Minor	Jul 28, 2023, 18:57	Aug 16, 2023, 22:59 (19 d)	resolved
Scaleway	[LB] Load Balancer issue	Minor	Jul 31, 2023, 08:44	Aug 14, 2023, 08:10 (14 d)	resolved
QuickBooks Online	QBDT customers are getting an error saying they need a “payroll service key"	Minor	Aug 1, 2023, 18:58	Aug 8, 2023, 19:48 (7 d)	resolved
Snowflake	AWS - Europe (Paris): INC0089352	Minor	Aug 2, 2023, 14:49	14:33 (24 h)	resolved
Vonage	Lebanon SMS - Delivery degradation towards Lebanon Touch network	Minor	Aug 2, 2023, 16:21	Aug 5, 2023, 23:33 (3 d)	resolved
MongoDB Atlas	MongoDB Cloud and Support Portal: Logins may fail	Minor	Aug 2, 2023, 18:14	16:59 (23 h)	resolved
Sinch	Delivery Issue Sweden - Telenor	Minor	Aug 2, 2023, 19:21	05:18 (9.9 h)	resolved
Sentry	Alert Notification Issue	Minor	Aug 2, 2023, 23:30	00:47 (1.3 h)	resolved
HubSpot	Some features are currently delayed for some customers	No impact listed	Jul 27, 2023, 18:35	Aug 4, 2023, 18:03 (8 d)	resolved

Maintenance 22

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled Maintenance	Maintenance	01:00	02:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:01	Aug 31, 2023, 07:00 (28 d)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:01	07:00 (4.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	03:59	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:00	10:00 (6.0 h)	resolved
Scaleway	[Scheduled] Maintenance on one of two main routers in WAW	Maintenance	07:30	09:30 (2.0 h)	resolved
Stitch	[Scheduled] Database Upgrade	Maintenance	08:01	09:00 (59 min)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	09:00	11:00 (2.0 h)	resolved
Dropbox Sign	[Scheduled] Dropbox Sign Product Update	Maintenance	17:00	21:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	19:00	Aug 4, 2023, 03:00 (8.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel	Maintenance	19:00	23:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS	Maintenance	19:00	Aug 4, 2023, 03:00 (8.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	19:00	23:00 (4.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel JSC and Tele2	Maintenance	19:00	22:00 (3.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	19:00	19:30 (30 min)	resolved
Teleport	[Scheduled] Teleport Cloud System Maintenance	Maintenance	20:00	Aug 4, 2023, 05:23 (9.4 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three UK	Maintenance	22:00	Aug 6, 2023, 23:00 (3 d)	resolved
Twilio	[Scheduled] Egypt SMS Carrier Maintenance – Vodafone	Maintenance	23:01	Aug 4, 2023, 03:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, CockroachDB, Greenhouse, Cloudinary, Dagster, CircleCI, Webflow, Twilio, Buildkite, Vonage, Sinch, Linode (Akamai).

Cite this

35 vendor-reported incidents started on 2023-08-03 (UTC) across 26 vendors, 7 labelled major or critical by the vendor.

Title: Outages on August 3, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-03 00:00 UTC
URL: https://rewindex.com/outages/2023-08-03

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